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Minimum Pay for Food Delivery Workers

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Rule status: Proposed

Agency: DCWP

Comment by date: December 16, 2022

Rule Full Text

The Department of Consumer and Worker Protection is proposing a rule to implement Local Law 115 of 2021, which requires DCWP to study the pay and working conditions of food delivery workers and, based on the results of its study, to establish a method for determining the minimum payments that third-party food delivery services and third-party courier services must pay to food delivery workers.

Attendees who need reasonable accommodation for a disablity such as a sign language translation should contact the agency by calling 1 (212) 346-0396 or emailing by December 7, 2022

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Public Hearings


December 16, 2022
11:00am - 12:30pm EST


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Meeting ID: 257 490 864 03
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Disability Accommodation
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Online comments: 39

  • Cezary Zelazny

    I’ve been doing Uber eats for over a year now. I started in August of 2021. I like this job and especially the freedom to work whenever I like. Minimum pay won’t make things better for us because as soon as minimum pay becomes law, Uber eats, Grubhub and Doordash will turn into another Relay and we would have to deliver every order that the app sends us which means even orders that are more than 5 or even 7 miles away from the starting point. This would become impossible for bicycle riders and even ebike riders. I am against this proposal and I want things to be the way they are. I already make about 20$ an hour and I’m pleased.

    Comment added November 16, 2022 9:32pm
  • Evan Quan

    I have been doing food delivery for gig companies since Sept 2021. I agree on the minimum pay rule. The current NYC minimum pay is $15 dollars regardless of tip . Without tip, I can earn about $5 to $7 dollars an hour which is way less than the minimum pay law. Why do we have to add tip to match minimum pay when the law says We do not have to?And, let us do not forget all the expense related cars like gas, insurance, car depreciation and traffic violation fine. We really do not ask for a lotI appreciate the fact that the government took care of the hard working delivery men and is willing to listen to us.

    Comment added November 18, 2022 9:31am
  • Melissa Garcia

    I’m curious to know why Grocery Shop & Deliver apps like Instacart and Shipt were excluded from the legislation. Those shoppers are independent contractors as well and held NYC down during the pandemic shopping and delivering groceries and household items right to NYC residents front door. Those independent contractors deserve to have some protection as well. I hope the DWCP focuses on those apps next!

    Comment added November 18, 2022 10:34am
  • Anonymous

    The companies DoorDash, GrubHub, and UberEats need to be held accountable for how they inappropriately compensate the individuals that work for them. These companies routinely exploit people that work for them chronically paying them a grossly inconsistent, lackluster wage that, is impossible to rely on. After engaging in work for all three of the mentioned companies for awhile now, I can say with complete confidence that NOBODY is consistently making a wage utilizing these apps. Anyone who claims to routinely generate $15+ per hour everyday is completely undermining the truth when it comes to the way these companies pay their delivery workers. Trying to engage in full-time employment with these companies is extremely difficult, as many people work a full 8-hour shift or longer to obtain a measly $50. That’s $7 per hour, and in NYC not even a single person can support themselves on such a meager income. This job comes with zero protections, absolutely no paid time off under any circumstances, regardless if you’re sick or not and are not able to work to fully recover. On UberEats, customers have the ability to revoke a delivery worker’s tip in the app when they’re enroute to drop off the customer’s food, which is wage theft and should be considered illegal. Imagine being told you’d be paid $15 for a delivery which includes a $10 tip only for the customer to revoke the tip when you’re on your way to drop it off. In the end, you’re getting $5, regardless of how long you had to wait at the restaurant or how far you had to travel! Bottom line, people would get their food faster if delivery workers would be paid a consistent, reliable wage because it would reduce the competition to choose certain deliveries over others, which is why the current system creates a plethora of unsustainability issues, leading deliveries that include a tip to be delivered first, which leaves the deliveries that do not include a tip to be delivered last, which is a lose-lose situation for both the customer and the delivery worker. Why? Because the customer waits longer for their food to be picked up and delivered, as well as the delivery worker being paid critically low, sometimes just $3 for trips going 2+ miles in any state of weather. We deserve a consistent, reliable wage that we can count on to pay our bills, as we are valuable to the contribution to the NYC economy. We face judgment and are looked down by many people, face the most unfair, diminished wages of any other group of workers in NYC, and are denied basic rights such as wage protection, bike insurance, and paid time off. A consistent, minimum wage that we can count on will satisfy both us and the customer, it is the COMPANIES that have to be held accountable and pay the bill, NOT us! It’s time for these multi-million dollar companies to pay up and start paying us a steady wage, as we have persevered and worked endlessly and thanklessly for penny change through the entire pandemic!

    Comment added November 19, 2022 2:44am
  • Steven.

    This new rule will only end up hurting delivery workers. The Freedom that we have now will end. All of the companies will end up like another relay. You’ll be allowing these companies to treat us like employees but we are contractors. I like there freedom to work when I can. Yes the pay is low but there is flexibility. I understand some delivery drivers depend on this as there only source of income. Please give people the choice to work they way things are. And the new model you’re proposing. If the city council insists on rules. They should make these companies be more transparent with where the orders are going to. I’m tired of Uber and other companies showing us batch orders without relevant information. Give us the ability to block certain restaurants or filter orders based on price.

    Comment added November 19, 2022 2:44pm
  • Jesaias

    Noooo, that’s impossible why they just work with the apps to improve a better window of time delivering the food, we don’t want that, if we wanted a regular job we get then but this would be a killer for a lot of people!

    Comment added November 20, 2022 11:48am
  • Anonymous

    Minimum Pay should not be raised until all Food Delivery Workers agree to:
    1. Obey traffic signals, and not go through an intersection when there is a red light;
    2. Stop riding on sidewalks;
    3. Turn on vehicle (bicycle) lights when it is dark (i.e., after Sunset).

    Comment added November 21, 2022 5:35pm
  • Chris

    I support better pay for delivery workers, but this should be done by making the app companies take less in fees from the restaurants and give more to the delivery workers. Many people won’t be able to order delivery if they need it, and this includes the poor and disabled that sometimes have to rely on delivered items.

    One thing this rule, if you wish to pass it as a minimum rate, should come with is a mandate that these vehicles, including e-bikes, have to have license plates and insurance. This would both be deserving of the higher wage AND be safer for the public. These workers often ride on the sidewalk and cut corners with unsafe driving and there is currently no way to identify them if they drive on the sidewalk or endanger people. Walking down the street has become a game of dodge the e-bikes and scooters. It’s dangerous, and I’ve been nearly clipped and I have a friend who did get hit by an e-bike driver who drove off.

    If you pass the wage law, please also make it dependent upon these e-bikes getting license plates and insurance. The public will be safer and the workers will make more money.

    Comment added November 21, 2022 8:05pm
  • Kesav

    I believe that these minimum wage increases are a fantastic idea, but after the minimum wage increases to $23 an hour, it must be indexed to inflation to make sure it continues to increase. We should also have an additional maximum wage for people who deliver using mopeds or cars. They should be paid an extra $5 an hour to cover other expenses.

    Comment added November 21, 2022 10:28pm
  • Jay

    As a delivery worker in the city I make well over $17 an hour consistently, from base pay alone I make a bit more than $15.00 minimum wage in NYC and if including tips Id make well over that. This minimum wage will only hurt the gig economy worker and basically forcing the delivery driver to accept any order at any distance given to them by the company, as well as incentives the gig companies like Ubereats Doordash, and Grubhub to not pay the their drivers a single cent more then what the minimum wage is regardless of trip distance, or weather conditions. Not to mention how customers will now not be incentivized to tip delivery drivers anymore because of the minimum payrate, which if happens would have a drastic effect on those who rely on said tips. As a gig worker I myself like may others enjoy the freedom and benefits of choosing when I like to work and what orders to accept when working. This is the joy of being a contractor, having the minimum payrate will basically make us employees. If id want minimum wage id get a regular job to guarantee me that, but myself like many others enjoy the benefits and freedom from the gig economy and that’s what I signed up for, not for minimum pay and order obligation. Also what about people who use multiple apps for work, how would you pay them? Will they get double minimum wage pay? How will that work? Its just too much, and will become a double edge sword for those who support this. To add on the group who is mainly pushing for this proposed wage is one group of people and do not represent the rest of the food delivery economy in New York City as a whole. Having already had success with laws implemented surrounding delivery workers rights with transparency of accepted orders and restroom access I’m not sure if we need this of if this will benefit us. I believe things are fine the way they are and nothing needs to be changed concerning pay for gig economy delivery drivers.

    Comment added November 24, 2022 8:07am
  • Anonymous city worker

    I work for the city and since we haven’t received a salary increase I have opted to do deliveries after work.

    I like other people who use this as a second income enjoy the flexibility. I choose this because I didn’t want to work traditional hours after working A full time job.

    Per hour I might make less than the minimum wage. However, per shift from the time I log on and off it averages 20 dollars an hour or more.

    I fear that the Apps will mAndate shifts and force us to take whatever jobs they have. The flexibility will disappear.

    Also, I was wondering what happens after 2025? Will this be reevaluated?

    Lastly, I would have liked to see some additional pay for bad weather conditions.

    Comment added November 27, 2022 8:24am
  • Ernesta Galvez

    Me parece mejor

    Comment added November 29, 2022 3:01pm
  • Ernesta Galvez

    Me parece perfecto exigir un pago digno ya que un pago mínimo no nos sirve ya que nosotros los deliveristas corremos muchos riesgos en la calle

    Comment added November 29, 2022 3:04pm
  • Matthew

    Working this job use to be great, but this past year has not been the best in terms of earnings… It’s like the amount of orders I received this year compared to last year has gone down a lot. Now, I know that many people do this job for flexibility but sometimes you have to sacrifice just a little bit to get protections, which is why I support this proposed rule.

    Let me explain. DoorDash and GrubHub already require people to schedule shifts, so that is honestly nothing new… If it’s not busy you can’t work on those apps, period. Not only that, but when it’s not busy, all you get are $3 and $4 orders on UberEats without any tip going really far, and people get desperate so they do those orders. That’s why we have this problem with the lack of pay, because people do those orders so there’s no incentive for these companies to stop using those tactics that screw the worker.

    I’m happy for people that are making a good amount of money, but this job isn’t truly what it use to be, and what about the people that aren’t no longer making how much they used to make? It’s not fair to them at all, which is why I feel it’s the right thing to do by stabilizing pay. Everyone who does this job and wants people to have a good experience deserves to make more money too.

    I started off doing deliveries on the weekends when it was busy, but these past few months not even weekends have been worth it anymore, with weekdays being even worse. Anyone with a good amount of experience on this job has learned that the only way you’ll easily earn at least $100 nowadays is if it’s raining like crazy or very cold outside. The warm weather climate nearly cuts this job to 0. This year, the months of April, May, August, and September were super difficult. Everyone was talking about how good the job use to be and how much things have changed for the worse.

    This whole independent contractor system is broken and just another way for the companies to pay people very low at the same time taking advantage of them by ensuring they have no rights. A way has to be figured out to address the issues with this job. If it’s not busy and we’re not getting many orders, people would be more likely to do those orders if they would receive a minimum wage. Not being paid for all the time waiting in between orders has to stop too. People have to understand that “flexibility” shouldn’t justify working in conditions where you’re clearly undervalued in an industry that makes so much money everyday and refuses to pay you any higher for your hard work regardless of how long you’ve been working there. If this job is working for you that’s great, but there’s a lot of people that need the help that this rule will put into effect. This job use to be great in the past until the companies started getting super greedy and slashing everyone’s pay. Before saying the you are against this rule, ask yourself: 1. Has the fact that I had to schedule shifts on this job significantly affected my ability to earn so much that requiring me to schedule led me to leave this job? (As far as I’m concerned, you could be required to schedule shifts to work and if you don’t show up, nothing happens, right? That right there is the true essence of flexibility, that you won’t be fired for not showing up.) If you answered no to question 1, then you most likely left because your pay was steadily going down the hill. 2. Am I making anywhere as much as I use to working the same amount of hours? If I’m not, how many more hours am I looking at to bring it to that level? If your answer to question 2 is no, and you can’t afford not to take a single day off to make the same amount then the companies made changes that made your ability to earn significantly more difficult. Fact: In April 2022, UberEats slashed that Walker program that allowed people to make deliveries close by to people who lived close by, at most 7-8 blocks, and it was very effective, as I have seen it myself. Before unlocking my bike, riding to my delivery destination, looking for a place to lock my bike, the walker not only beat me to the destination but was already done. Uber instead discontinued the program so they could pay bikers less by pairing those orders that would’ve otherwise been given to walkers and dishonesty lowering the pay of those stacked orders.

    There’s a lot more questions to be asked during the live meeting, but it doesn’t make sense how the companies that foster such a booming industry have gotten away from robbing everyone and pocketing the profit. It’s pretty simple, they just got tired of paying us, and unless something is done about this, nothing will ever change, and this whole “independent contractor” job with “flexibility” nonsense will continue to undermine a job that has the potential to become solid if people would stop being so selfish and just give it a chance. You could surely be making above minimum wage and that’s great for you, but don’t forget that you are not the only one doing this job. Give a deep thought before saying you are against this rule, please I’m so serious about this, you don’t know how much worse the system will get if it continues to go unchecked.

    Comment added November 29, 2022 9:12pm
  • Rufino Ramirez

    Yo soy un delivery Que travaja dia con dia en las calles y merecemos un salario digno
    Por qué las calles son peligrosas y aresgamos nuestras vidas para llevarles los alimentos a millones de personas esperemos que seaga lo correcto gracias

    Comment added November 30, 2022 12:46pm
  • Eduardo ramirez

    Hola soy trabaja de delibery queremos un paga digno por las aplicaciones no nos cobran si tengamos un accidente y las calles son muy peligrosos

    Comment added November 30, 2022 12:47pm
  • Gudelia Lopez

    Me parece perfecto que le den un pago gusto a los deliveritas ya que ellos corren peligro y son los únicos que nos llevan el alimento en cualquier tiempo trabajan en lluvia,calor y nieve ahí están son esenciales

    Comment added November 30, 2022 1:36pm
  • Juana Camacho

    Soy conocida delos deliviritas y me parece perfecto que le del un pago justo ya que ellos corren peligro en la calle con el frio y la nieve en la lluvia

    Comment added November 30, 2022 1:41pm
  • Merced Aguilar

    Soy conocida de los deliveristas ellos merecen un salario gusto ya que ellos coren mucho peligro en las calles repartiendo comida y en la nieve ,frio ,calar estan expuestos en esos tienpos en newyork

    Comment added November 30, 2022 1:55pm
  • Elidia Perez Lucero

    Tengo un familiar y tambien cuento con muchos amigos deliveristas por eso los apoyo por un salario digno ya que ellos, corren mucho riesgo al hacer su trabajo en las calles de la ciudad a pesar de nevadas, lluvia y sol ellos cumplen con servir a los costumes.

    Comment added November 30, 2022 2:15pm
  • Daisy Martinez

    Amiga de los deliverista y mi apoyo Asia ellos por un salario digno ya que ellos corren muchos peligros en la calle al darle un buen servicio a la ciudadanía

    Comment added November 30, 2022 2:32pm
  • María Ceballos

    I believe that delivery workers deserve an acceptable and livable minimum wage in order to guarantee their safety.

    Comment added November 30, 2022 2:47pm
  • Evelio Yahuitl

    Merecemos un trato justo

    Comment added November 30, 2022 10:55pm
  • Manny Ramirez

    As a New York City delivery man It faces multiple problems on the streets from violent assaults, counterfeit bill fraud, vehicular accidents to the weather in general, the pandemic gave us “recognition” as essential but that did not change the working conditions of the workers in the least like me, In return, the applications have intensified their policies, with the delivery drivers being seriously affected, a minimum payment gives us delivery drivers in the city the opportunity to improve the quality of life and to cover all the operating expenses that we have on a daily basis. It is a good start on the road to labor justice and dignity for food delivery workers in New York City.

    Comment added December 1, 2022 7:54am
  • Evan Finnerty

    Delivery workers deserve fair wages and stronger protections, which is why I am in favor of this proposal. Companies like DoorDash benefit from the lack of regulation regarding pay and safety. Workers go home with cents in their pockets while DD cashes in on billions of dollars in revenue. These companies do not need additional money in their pockets. They need to pass this money onto the workers who spend their days in the street performing services for their delivery monopoly, workers who have been gravely injured, assaulted, and killed to boost the bottom line of these companies.

    I do not believe that the subsidies to cover expenses and healthcare are sufficient. As workers are not provided healthcare by companies they should receive a higher amount for to supplement healthcare/workers comp in light of the dangerous conditions workers face navigating the city.

    Comment added December 1, 2022 11:48am
  • Mario c.

    Merecemos un salario digno ya que pasamos fríos lluvias y aveces hasta ambre todo por querer ganar lo justo ya que al igual aplicacion es como uber eats , gruBhub, doordash, y otras aplicaciones se an beneficiado bajo nuestro trabajo ya que aveces nos toca trabajar más de 12 horas y nos exponemos. Al peligro asi
    estoy a favor de esta propuesta. Empresas como DoorDash se benefician de la falta de regulación en materia de pago y seguridad. Los trabajadores se van a casa con centavos en los bolsillos, mientras que DD cobra miles de millones de dólares en ingresos. Estas empresas no necesitan dinero adicional en sus bolsillos. Necesitan pasar este dinero a los trabajadores que pasan sus días en la calle realizando servicios para su monopolio de entrega, trabajadores que han sido gravemente heridos, agredidos y asesinados para impulsar el resultado final de estas empresas.

    Comment added December 1, 2022 1:27pm
  • Octavio lopez

    Hola me llamo octavio soy un delibey man de nyc por años he trabajado repartiendo comida y estoy en total acuerdo de que nos paguen lonque es justo y nesesario , un salario digno es lo que nesesitamos para sobrevivir en esta ciudad , gracias a las personas que estan al frente de este movimiento

    Comment added December 1, 2022 1:33pm
  • Anonimo

    Soy delivirista mujer y si me encantaría que nos den un pago justo por que a veces sufrimos accidentes y la compañía no nos ayuda a cubrir nuestros gastos médico y mi apoyo total al pago justo

    Comment added December 1, 2022 2:27pm
  • Sulma

    Yo como delibristas me favorece me conviene el salario mínimo porque yo trabajando 10 a 12 horas en la calle solo depende de los tips si es que salgo pero sabemos que no todo el tiempo sale por eso me favorece el salario mínimo

    Comment added December 1, 2022 2:37pm
  • Juan carlos saloj

    Hola me llamo Juan carlos soy un delivery man en new york por años de trabajo de repartidor de comida y estoy total mente de acuerdo sobre el Pago que es justo y necesario para nosotro como repartidores

    Comment added December 1, 2022 2:38pm
  • Martha

    Pariente de deliviristas gente muy trabajadora que se merece un salario justo ellos trabajan bajo nieve y lluvia tormentas y en la pandemia ellos siempre estuvieron ahí apoyando a la ciudadanía ellos merecen un salario justo por favor señores hay que apoyar a esta gente trabajadora que lo único que hacen es trabajar y llevar alimento a su casa . Y no solo eso también sufren robos y asaltos apoyo total a ellos por favor

    Comment added December 1, 2022 2:43pm
  • Roberto angel

    Si me párese bien el salario
    Que los compañeros
    Me an comentado

    Comment added December 2, 2022 10:51am
  • Antonio

    El salario se me hace muy bien y justo para todos los compañeros ya que trabajan muy duro y tienen que trabajar con todas las inclemencias del tiempo

    Comment added December 2, 2022 11:00am
  • Javier

    Lo que están haciendo están muy bien

    Comment added December 2, 2022 11:00am
  • Oldair

    Es una oportunidad muy buena para todos nosotros tener al fin un salario que nos benefie y por fin se aga algo por nosotros y por todo el esfruerzo que hacemos en las calles 😀

    Comment added December 2, 2022 11:05am
  • Oliver

    Esperemos que con esto nos benefie a todos y no nos perjudique ya que nuestro esfuerzo por fin es valorado

    Comment added December 2, 2022 11:34am
  • Domingo

    Si es lo gusto que nos paguen 17.87 porque al igual corremos peligro de andar par la carretera

    Comment added December 2, 2022 11:44am
  • Luis Alberto

    Esta muy bien lo del salario pero esperemos que las aplicaciones no tomen represarías más de las que ya tomaron asía nosotros y lo del salario sería genial ya que nuestro trabajo es esenscial para la ciudad de New York ✊🏾

    Comment added December 2, 2022 12:24pm
  • Cristian rojas

    Pienso que el nuevo salario va a ser beneficioso para los trabajadores ya que los gastos operativos ahora serán asumidos por nuestro empleador.

    Comment added December 2, 2022 12:34pm

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