Rules Relating to Contracted Delivery Workers

Online comments: 149

• mike desabato

  The flexibility I get with instacart is the reason I am with instacart for over 6 years and have done over 8,000 deliveries.

  I work when I want
  I don’t have to work when I don’t feel safe
  I don’t have to work when my family needs me

  Any changes to the current status quo would not be good.

  I’m very proud to say I’m a solid family member, friend and a member of my local community; during COVID I was proud to help by delivering groceries on my terms.

  Comment added November 11, 2025 6:01pm

• Anonymous

  Hello I’m an Instacart shopper who has been working on the app for five years now. I started working on the app to earn extra income and it has really been a lifesaver for me and a major part of that was being able to have the flexibility to make my own schedule. I have worked other apps that have gotten rid off that option because of the laws that passed. And I can tell you it had a major effect on my income and my ability to earn extra money for bills. All the apps are not the same and I personally think it’s very important for instacart to have the ability to let the shoppers create there own schedule instead of being forced into trying to fight over availability. Instacart is dealing with groceries and forcing them to change their scheduling would create a disruption for Instacart, shoppers, and customers. This will also cause us shoppers to earn less money and will force people to use instacart less. I urge the New York City Department of Consumer and Worker Protection (DCWP) to adopt rules that protect the flexible work opportunities for us shoppers. Thank you

  Comment added November 12, 2025 3:17pm

• Eli AP

  My name is Eli, I work in Lower Manhattan, I’ve been shopping with Instacart since 2023.

  After the restaurant delivery law passed, I was unable to continue doing deliveries because as a part-time delivery guy the people who did it full-time were given priority access to scheduling hours. A neighbour told me about Instacart so I signed up. Then I find that with Instacart I still had my flexibility, to sign in and out as I needed. I also enjoyed doing Instacart better. I get to shop for senior citizens who cannot go shopping for themselves. Those are always my favourite deliveries.

  As a single parent, and now, a full-time college student my flexibility is even more important. I need to be able to work when I can without the need to schedule myself. I fear that this law will push me out of the app the way it did with all the food delivery apps I used to deliver for.

  Please do not allow what has already happened on other platforms to happen on Instacart.

  Comment added November 13, 2025 9:59am

• jenifer masras

  I support it

  Comment added November 14, 2025 8:06am

• San Francisco Labor Council

  The San Francisco Labor Council, representing over 80,000 union members in San Francisco, supports extending New York City’s delivery worker minimum pay standard to include app-based grocery delivery workers. Across the country, app-based platforms have built multi-billion-dollar businesses on the labor of workers who too often earn far below a livable wage. There is no economic or moral justification for carving grocery delivery workers out of basic wage protections. Ensuring that grocery delivery workers are covered by the minimum pay rule is necessary to prevent the creation of a second-tier workforce and will help stabilize an industry that has relied for far too long on poverty wages and unpredictable compensation. Workers who deliver groceries face the same risks, costs, and demands as other app-based delivery workers—long hours, heavy loads, unsafe streets, and the burden of covering their own equipment and expenses. They deserve the same protections. The San Francisco Labor Council stands in solidarity with New York City’s delivery and grocery workers and urges swift approval of this rule.

  Comment added November 20, 2025 1:47pm

• Saiph Savage

  To the Department of Consumer and Worker Protection:

  Thank you for the opportunity to comment on the proposed rules implementing Local Laws 95, 107, 108, 113, 123, and 124 of 2025. I strongly support these protections for contracted delivery workers.

  My research lab at Northeastern University has developed tools to measure the real hourly wages of gig workers by accounting for all the unpaid work they must do to access paid jobs. In a large field study, we found that gig workers spend 33% of their daily time on unpaid “invisible labor.” This includes searching for jobs, managing payments, dealing with timeouts, and navigating platform systems. When we included this unpaid labor, workers’ median hourly wage fell from $3.76 to $2.83.

  These findings show that gig platforms currently shift significant business costs onto workers, forcing them to perform unpaid tasks just to access the paid work they were hired for. Much of this unpaid work—like payment checking, problem-solving around missing wages, and constantly waiting for restaurants to finish an order, should be absorbed by the platforms, not by the workers themselves.

  Through our research, we have also seen that platforms do have the technological capacity and financial resources to reduce this unpaid labor and pay workers fairly. The unpaid labor we document is not inevitable; it is the result of design choices that can be changed. With clear regulation, platforms could ensure minimum pay, reduce unnecessary unpaid tasks, and protect workers from the constant financial uncertainty created by platform policies.

  I hope that these new rules help shift the responsibility back onto the platforms, ensure that workers are paid for all the labor they perform, and prevent companies from forcing workers to do unpaid tasks that lower their effective wages.

  Thank you for your attention to this issue and for taking steps to protect delivery workers.

  Comment attachment
  2110.00169v1.pdf

  Comment added November 25, 2025 9:36am

• Nelson Eusebio

  The National Supermarket Association (NSA), representing over 600 independently owned grocery stores across New York City, submits this comment to express significant concerns with the Department’s proposed rules relating to contracted delivery workers.

  Independent supermarkets operate on extremely thin margins and are facing unprecedented financial pressure due to rising rents, increased operating costs, and growing competition from large national chains. In this environment, access to third-party delivery platforms has become essential. These services allow neighborhood grocers to reach seniors, people with disabilities, and customers in food deserts, while helping small businesses remain competitive with big box stores that have far greater resources and delivery infrastructure.

  The proposed rules, as drafted, would substantially increase the cost of participating in these platforms. Any increase in platform fees or operational expenses will be passed directly onto small grocers and their customers. Experience from the 2021 restaurant delivery regulations demonstrates what happens under similar frameworks: significantly higher consumer prices, increased fees on small businesses, and reduced access to delivery services. In the grocery sector, where margins are even lower, the impact will be more severe.

  Raising delivery-related costs will discourage customer use of these services, reduce sales for independent grocers, and widen the competitive gap between small neighborhood supermarkets and large national retailers. Ultimately, consumers will face higher grocery prices and fewer delivery options, while many independent stores will struggle without the revenue from these platforms.

  For these reasons, NSA urges DCWP not to adopt the rules as currently written and instead consider alternative approaches that protect delivery workers without increasing costs for consumers or undermining the viability of independent supermarkets. We remain committed to working with the Department to develop solutions that support workers while preserving affordable food access for New Yorkers.

  Comment added November 26, 2025 12:33pm

• Christopher Leon Johnson

  Hello, my name is Christopher, Leon Johnson and IM showing opposition to this rules to amend it to where that people that do Instacart will deliver the workers that does Instacart will get paid minimum wage. I am against us rule because of the fact that this minimum wage rule that went to affect in 2023 with paying delivery workers, or for the workers help put the city in more danger when When it either be a delivery worker and a customer, including the member of the public. The minimum wage for the new workers or food delivery workers delivery workers helped the commissioner of the police department or NYPD, criminalize delivery workers on behalf of the organization that wants the bikes to be regulated. E bikes. This law will help Weaponized those organizations. To regulate E bikes. I am not against a living wage I am against the rule out of this rule. It doesn’t matter if you pay a delivery worker 20 30 forty $50 an hour if the apps are in position to retaliate for any petty reason to where at the delivery workers a force to break every rule in the book to make a delivery which puts the public in danger where that a delivery worker can be criminalized, including the fact of being deported. If they not post to be here, then the rollout is all wrong. the members of Instacart. Will be retaliated by Instacart like how Uber DoorDash and GrubHub are retaliating against them. I know that this law will be law. I am against the deactive unfair deactivations of the living workers, and the minimum wage in 2023 helped us skyrocket and this one will eventually help it more skyrocket.The city have to understand that this law will hurt everybody more than help everybody. There is a certain organization that So called fights on behalf of the delivery workers which is based in Brooklyn and it’s called “The workers justice project” and they are the reason that this is happening in the city. That organization blocks everybody that calls them out on what they’re doing to the delivery worker. No Delivery worker wants a minimum wage in the city. The only people that want the minimum wage is the worker justice project. And there complacent gentrifier app workers that just do it because they see the side job direct the regular users of the app that I professional delivery workers that uses old school e bikes which are most the time. Dangerous and have like multiple batteries and they ethnicity are west African and Hispanic. They don’t want the minimum wage. They don’t want the minimum wage because of the fact that they know that once that happens the employers will retaliate by opening up more provisions to start using the apps, including E verify. On the same day of his hearing the city council will have a hearing about E-Verify employers to wait at the city wants to Ban ban E-Verify from being used with employers. The truth, a matter fact, is that very soon the same organization the worker justice project. Wants those same delivery workers to be employees if that city Council bill does not go through with banning, E-Verify and E-Verify be used for the delivery workers then it’ll be a big disaster for the city for delivery delivery workers. Many workers lose their job. Many workers will be open up to deportation. Many workers don’t have the skills to replace their employment opportunities to many of migrants here this is all they can do on the eighth of December, I will be speaking at the city Council hearing for immigration is speaking on behalf of making sure that E-Verify will not be used for the employers for the delivery for the worker workers.

  I hope that the WJP does the same thing on that day, and submit a testimony, opposing, supporting the opposite to verify and supporting the bill for blocking E-Verify by employers in the city on behalf of the delivery workers. As I say it again, I rule I know it will be law. I am just here to this, so you just give the consequences of this bill. And I will submit this in a PDF version. Thank you.

  Christopher Leon Johnson

  Comment added November 29, 2025 2:40pm

• Willian Medina

  It is essential for grocery delivery workers, including Instacart shoppers, to secure a minimum pay standard. This would be a critical step toward ensuring fair compensation—not only for the time we spend actively completing orders, but also for the many hours we remain connected and waiting in the streets for offers. All of this waiting time is part of our work and must be recognized.
  In addition, having protections aligned with measures like Local Law 1332, which guards workers against unfair deactivations, is equally important. Too often, companies use unjust tactics to remove workers from their platforms, leaving us without income and without due process.
  In summary, achieving a $30 minimum hourly wage and strong protections against unfair terminations must be top priorities for all workers in this industry. These standards will help ensure stability, dignity, and fairness for the thousands of delivery workers who keep this system running every day.

  Comment added December 2, 2025 12:15pm

• Yadira Sahe

  “The most regrettable thing is knowing that workers remain connected for long hours, waiting for the application to give them just a couple of hours of work, and on other occasions, it only gives them half an hour. Meanwhile, they wait long hours outdoors, in the cold, in the heat, in the rain, or in the snow, only to work for half an hour. The minimum wage should be at least $30 per hour and must include both the connected time and the active time so that the person has a way to survive in this expensive city. We know what the application will do after the minimum wage passes, and that is to deactivate many workers in retaliation for having won a minimum wage—whatever that wage may be.
  We ask the pertinent agencies to align with Intro 1332 to provide protection against unfair deactivations to workers and prevent them from being punished for winning a vitally necessary right due to the hard and dangerous work they perform.

  Comment added December 2, 2025 12:27pm

• Mamadou Keita

  Establishing a guaranteed minimum wage for grocery delivery workers, including those on Instacart, is crucial to ensuring fair and dignified compensation. Our earnings must reflect not only the time spent completing deliveries, but also the significant amount of time we remain online, available, and waiting for orders—time that clearly represents active labor and commitment.
  Equally important is the need for stronger protections, such as those outlined in Local Law 1332, which will help safeguard workers from unfair and arbitrary deactivations. Many companies rely on opaque and unjust practices to remove workers from their platforms, leaving families without income or recourse.
  Ultimately, securing a $30 hourly minimum pay and ensuring real protections against wrongful deactivation are fundamental priorities for delivery professionals across this industry. These measures are vital for building a safer, more stable, and more equitable future for all of us.

  Comment added December 2, 2025 1:16pm

• edgar

  la ley de pago minimo me parece muy bien ya que muchas beses instacard no es trasparente con nuestros pagos ya nos roban los tips y nos bloquean y no nos dan razón el porque nos bloquean nuestras cuentas esperemos que pasen los del pago mínimo ya que va favorecer a muchos trabajadores de instacard muchas gracias

  Comment added December 2, 2025 1:22pm

• Roberto

  Apoyo completamente la implementación de un pago mínimo garantizado para los trabajadores de Instacart. Los shoppers realizan un trabajo esencial, enfrentándose a riesgos en las calles y costos de transporte, pero muchas veces sus ingresos dependen de pedidos variables o comisiones bajas. Establecer un pago mínimo asegura ingresos justos, estabilidad económica y dignidad laboral, al mismo tiempo que fomenta un servicio más seguro y sostenible para todos.

  Comment added December 2, 2025 3:28pm

• jaime

  El trabajo de los repartidores de Instacart no es opcional para nuestra economía: es esencial. Sin embargo, miles de ellos siguen trabajando sin garantías ni estabilidad. Un pago mínimo justo no es un privilegio, es una necesidad para que quienes abastecen hogares y comunidades puedan vivir con dignidad. Apoyar este pago significa reconocer su valor, su tiempo y su esfuerzo. ¡Los trabajadores merecen justicia económica ahora!

  Comment added December 2, 2025 4:47pm

• Yoehan Oh

  I, a Postdoctoral Associate studying the history of technology, information systems, digital platforms, and labor, supports extending New York City’s delivery worker minimum pay standard to include app-based grocery delivery workers. I stand in solidarity with New York City’s delivery and grocery workers and urges swift approval of this rule.

  Comment added December 2, 2025 7:32pm

• Tapos Chandras das

  It’s essential to have a minimum pay law guaranteeing grocery delivery workers—like Instacart shoppers—at least $30 per hour. This ensures fair compensation for the time, effort, and expenses we invest. We also need strong protections against unfair deactivations, so that hardworking drivers aren’t stripped of their income without due process or transparency.”

  Comment added December 3, 2025 1:49pm

• Hossain shuvo

  A guaranteed $30-per-hour minimum pay law is crucial for grocery delivery workers such as Instacart shoppers. It helps ensure our labor is valued and that we can earn a stable, livable income. We also need solid safeguards against unjust deactivations, so workers aren’t removed from the platform without fairness, clarity, or a chance to respond.”

  Comment added December 3, 2025 1:51pm

• Khurshid Alam

  “Establishing a $30-per-hour minimum pay standard for grocery delivery workers, including Instacart shoppers, is vital to guarantee fair and reliable earnings for the work we perform. It’s equally important to have protections against wrongful deactivations, so workers aren’t unfairly cut off from their livelihood without proper review or justification.

  Comment added December 3, 2025 1:54pm

• Mamadou

  Implementing a local minimum-pay law of $30 for grocery delivery is an important step toward ensuring fair compensation for gig workers, improving job stability, and reducing exploitation. It helps align pay with rising living costs and recognizes the essential role delivery workers play in the community—while also requiring thoughtful enforcement to ensure companies actually comply and workers receive the full benefit and uphold protections under Deactivation Law 1332 for food delivery drivers. These measures ensure drivers are treated with dignity, given financial stability, and protected from unjust removal from platforms.”

  Comment added December 3, 2025 1:55pm

• Nur hossain

  A $30-per-hour minimum pay requirement is essential to ensure grocery delivery workers—like those on Instacart—are compensated fairly for their time and costs. We also need clear protections against arbitrary deactivations, so workers aren’t suddenly denied income without a fair explanation or process.”

  Comment added December 3, 2025 1:57pm

• Nur Hossain kiron

  My name is Nur hossain I am a delivery worker I’m writing ask for fair pay for workers like me, we need instacart and other delivery companies to pay more than 21.44 per hour and to pay us for all the time we are actively working making deliveries and waiting time, we also need the pay to be clear and transparent

  Comment added December 3, 2025 2:04pm

• Thierno

  Upholding local regulations that secure a $30 minimum payment for grocery delivery workers, along with enforcing Deactivation Law 1332 for food delivery drivers, is crucial. These protections help ensure fair compensation, job security, and prevent drivers from being unfairly deactivated by delivery platforms.”

  Comment added December 3, 2025 2:22pm

• tony

  Mi nombre es Antonio y soy trabajador de entregas. Quiero expresar la necesidad urgente de que quienes hacemos este trabajo recibamos un salario justo. Es indispensable que Instacart y otras plataformas paguen más de $21.44 por hora y que ese pago cubra todo el tiempo que estamos activos: tanto entregando como esperando pedidos. Además, el proceso de pago debe ser claro y transparente.
  Los repartidores trabajamos duro todos los días para sostener a nuestras familias y nuestras comunidades, pero a menudo enfrentamos castigos injustificados como desactivaciones o limitaciones de horas. Por eso la Intro 1332 es tan importante: nos protege y nos acerca a un ingreso digno.
  Les pido que apoyen esta medida. Gracias.

  Comment added December 3, 2025 2:32pm

• Amadou

  Establishing a local $30 minimum-pay requirement for grocery delivery workers is a key move toward guaranteeing fair wages, strengthening job security, and preventing the exploitation of gig labor. This standard better reflects growing living expenses and acknowledges the vital contribution delivery workers make to their communities. Effective oversight is also necessary to ensure companies follow the rules and that workers receive the compensation they are entitled to. In addition, enforcing Deactivation Law 1332 for food delivery drivers is essential to safeguard workers’ rights, ensure financial stability, and protect them from unfair or arbitrary deactivation by delivery platforms.”

  Comment added December 3, 2025 2:50pm

• Braulio Martinez

  My name is Braulio, and I have been delivering food for eight years. My body hurts from the hours on the bike, often waiting in the street for work the app promises but doesn’t give. We must have fair pay. We need at least $30 per hour, and this must count the entire time I am connected and waiting, not just the few minutes I am moving. The companies threaten us; they can cut our accounts just for speaking up. Intro 1332 is the shield we need. Please, support this law to protect the older workers like me.

  Comment added December 3, 2025 3:02pm

• Angel Garcia

  My name is Angel. I am a professional cook with 15 years of experience, but currently, delivery work is my reality here in New York. It is deeply frustrating to apply my skills and professionalism to a job where the platform systematically devalues my time. We are required to remain connected for over 60% of our shift to satisfy demand fluctuations, yet we are paid only for the 40% that is “active.” This mandatory availability deserves compensation. We need a minimum wage of $30 per hour or more that absolutely includes all connected time. When this essential reform passes, we fully anticipate the corporate response will be malicious—the mass deactivation of accounts. Intro 1332 is not merely a wage bill; it is the vital safeguard that prevents the economic punishment of workers who secure their fundamental rights. I urge you to support Intro 1332 completely.

  Comment added December 3, 2025 3:35pm

• Tapos Chandra das

  Pleas give my id

  Comment added December 3, 2025 3:35pm

• Luis Montero P.

  My English is not the best, but I know what is fair. I wait many hours, outside, waiting for the phone to give me work. It is too cold sometimes. My time is worth something. I need $30 an hour, all the time I am connected, to pay rent in New York. If the company turns off my account (deactivates me) because of the new rules, I lose everything. We need the city to stop the companies from doing this. Please pass Intro 1332 to protect us from bad companies.

  Comment added December 3, 2025 3:50pm

• celso

  Apoyo totalmente la implementación de un pago mínimo justo para los trabajadores de Instacart. Los repartidores realizan un trabajo esencial, enfrentándose a riesgos diarios y costos de transporte, pero muchas veces no reciben ingresos suficientes por su esfuerzo. Establecer un pago mínimo garantizaría ingresos dignos, estabilidad económica y un trato justo, reconociendo la importancia de quienes mantienen abastecidas nuestras comunidades.

  Comment added December 3, 2025 3:51pm

• fernando

  Los trabajadores de Instacart son la columna vertebral de la entrega de alimentos en nuestra ciudad. Sin embargo, muchos ganan muy poco por horas de trabajo largas y exigentes. Un pago mínimo garantizado no solo reconoce su esfuerzo, sino que les permite cubrir sus gastos, cuidar a sus familias y trabajar con dignidad. Todos merecemos que el trabajo esencial sea justamente remunerado.

  Comment added December 3, 2025 3:52pm

• Fausto Mendez

  We stand out here, freezing our butts off, while the app acts like a vending machine that’s almost always empty. We waste hours of our lives—unpaid—just so the app looks available to customers. Half an hour of work for two hours of waiting? That’s not a business model; it’s a scam. Give us the $30/hour minimum wage, including the time we are tethered to the app. And let’s be real—the minute that passes, they’ll fire thousands of us just to make a point. Intro 1332 needs to be supported specifically to stop the inevitable mass deactivations. Don’t let them punish us for wanting to live.

  Comment added December 3, 2025 3:58pm

• Jose Yos.

  My name is Jose Yos, a 39-year-old delivery worker with 6 years of experience. I speak Spanish and basic English. I am the only provider for my two children. I am writing to ask for fair pay for workers like me. We need Instacart and other delivery companies to pay more than $21.44 per hour and compensate all the time we are actively working—making deliveries and waiting. We work hard, but the company sometimes punishes us by deactivating accounts or limiting hours. That’s why Intro 1332 is so important—it will protect families like mine and ensure we can earn a living wage. Please support us.

  Español:
  Mi nombre es Jose Yos, soy un repartidor de 39 años con 6 años de experiencia. Hablo español y un poco de inglés. Soy el único proveedor de mis dos hijos. Escribo para pedir un pago justo para trabajadores como yo. Necesitamos que Instacart y otras compañías paguen más de $21.44 por hora y nos compensen por todo el tiempo activo—entregando y esperando. Trabajamos duro, pero la compañía a veces nos castiga desactivando cuentas o limitando horas. Por eso el Intro 1332 es tan importante—protegerá familias como la mía y garantizará que podamos ganar un salario digno. Por favor apóyenos.

  Comment added December 3, 2025 4:04pm

• C. James Robert von Scholz SC

  BY WEBSITE SUBMISSION / NO HARDCOPY SENT:
  https://www.rules.cityofnewyork.us/rule/rules-relating-to-contracted-delivery-workers

  New York City Department of Consumer and Worker Protection
  Attn: Office of Legal Counsel
  42 Broadway, 8th Floor
  New York, NY 10004

  RE: Proposed amendment(s) to Subchapter H of Chapter 7 of Title 6 of the Rules of the City of New York to implement Local Laws 95, 107, 108, 113, 123, and 124 of 2025

  To Whom it May Concern:

  I submit this comment in my capacity as a registered representative before the Office of Administrative Trials and Hearings (OATH) which includes labor compliance, consumer protection, and administrative enforcement before multiple New York City agencies.

  The proposed rules present significant implications for restaurants, contracted workers, and consumers.

  A comprehensive evaluation of their impacts is essential to ensure balanced outcomes.

  Impacts on Restaurants

  Benefits

  Regulatory clarity regarding relationships with third-party delivery platforms; Defined pay standards, tipping disclosures, and platform reporting; obligations that support predictable business planning; Improved public perception through partnerships with compliant platforms.

  Liabilities

  Potential fee increases as platforms distribute costs associated with compliance obligations; Limited ability of small independent restaurants to absorb increased operational costs; Possible reductions in delivery coverage, hours, or long-distance routes due to platform adjustments.

  Impacts on Contracted Workers

  Benefits

  Enforceable minimum pay protections for trip time and on-call time; Enhanced transparency in pay statements and tipping transfers; Defined rights regarding distance limits, bridge and tunnel preferences, and retaliation protection; Strengthened worker safety through required equipment provisions and detailed platform recordkeeping.

  Liabilities

  Potential limitations on worker log-ins or shift access due to platform cost-management strategies; Increased acceptance metrics or batch-assignment rules that may pressure workers; Reduced earnings predictability if shift availability becomes constrained.

  Impacts on Consumers

  Benefits

  Clearer disclosure of fees, gratuities, and delivery charges; Improved service quality, safer handling practices, and consistent delivery times; Strengthened consumer confidence in the delivery marketplace.

  Liabilities

  Higher delivery costs as platforms and restaurants adjust to increased operational obligations; Narrowed delivery availability in certain neighborhoods or time periods.

  Administrative and Enforcement Considerations

  Consistent guidance for platforms, restaurants, and workers is critical. Standardized record formats will support enforcement and efficient adjudication. Clear rules for platform deactivation, gating practices, and complaint review procedures are necessary for fair enforcement.

  Recommendation

  A structured public-private inquiry should be conducted before adopting the rules.

  Stakeholder representation should include agency staff, worker & restaurant advocacy groups, restaurants, delivery platforms, consumer organizations, and independent researchers.

  The inquiry should evaluate:

  1. Projected delivery coverage adjustments by zone and time.
  2. Expected fee pass-through patterns to restaurants and consumers.
  3. Anticipated worker access constraints, including log-in gating and shift availability.
  4. Tipping transfer practices and compliance burdens.
  5. Administrative burdens for small restaurants.
  6. Impacts on consumer pricing, satisfaction, and complaint trends.
  7. Baseline operational data from platforms to support enforcement.

  This review should establish measurable benchmarks and operational safeguards to protect all parties.

  These benchmarks should be in place before finalizing the rules to ensure a calibrated regulatory structure supported by verified data.

  Conclusion

  The proposed rules provide meaningful worker protections and improve transparency for consumers. However, their adoption should be contingent upon: Completion and implementation of the recommended public-private review mechanism; and the establishment of defined performance benchmarks that protect consumers, contracted workers, and restaurants.

  Thank you for the opportunity to comment.

  Respectfully submitted,

  /s/ C. James Robert von Scholz
  C. James Robert von Scholz SC
  Dir. Tel. +1.212.444.2670
  Dir. Fax. +1.212.590.6136
  Email : [email protected]

  Comment attachment
  ContractedWorkers-12042025.pdf

  Comment added December 4, 2025 10:08am

• Alpha oumar

  I also need 30 $ par hours

  Comment added December 4, 2025 3:34pm

• celso

  Apoyo totalmente la implementación de un pago mínimo justo para los trabajadores de Instacart. Los repartidores realizan un trabajo esencial todos los días, enfrentando riesgos y costos propios, y merecen recibir un salario digno que reconozca su esfuerzo y tiempo. Un pago mínimo garantiza estabilidad económica, justicia laboral y respeto por quienes sostienen este servicio fundamental.

  Comment added December 4, 2025 4:47pm

• MD JAHIDUL ISLAM NAIM

  I also want 30$ per hour

  Comment added December 4, 2025 4:48pm

• abbad

  Cada día los repartidores cargamos productos pesados, recorremos largas distancias y sacrificamos tiempo con nuestras familias. Instacart debe pagar un salario mínimo real que refleje el valor de nuestro trabajo. La ciudad debe apoyar a quienes la mantienen en movimiento.

  Comment added December 4, 2025 4:48pm

• abel

  Soy trabajador de Instacart y sé lo que significa esperar horas sin pago, caminar bajo lluvia o nieve y aun así recibir ingresos insuficientes. Por eso apoyo un pago mínimo garantizado: es necesario para vivir con dignidad.

  Comment added December 4, 2025 4:51pm

• alfonso

  Apoyo totalmente la implementación de un pago mínimo justo para los trabajadores de Instacart. Los repartidores desempeñan un trabajo esencial, llevando alimentos y productos a miles de hogares todos los días, enfrentándose a largas jornadas, condiciones climáticas difíciles y gastos propios como transporte y mantenimiento de sus vehículos o bicicletas. Sin embargo, muchos de nosotros recibimos pagos variables e insuficientes que no reflejan el esfuerzo ni las horas trabajadas, incluyendo el tiempo que pasamos esperando pedidos.
  Un pago mínimo garantizado no solo asegura que los trabajadores reciban ingresos dignos, sino que también brinda estabilidad económica, reduce la incertidumbre diaria y protege a quienes hacen posible este servicio fundamental. Además, promueve la transparencia y la equidad en la industria de entregas, evitando prácticas injustas como desactivaciones arbitrarias o reducción de horas sin justificación.
  Es crucial que Instacart y otras plataformas reconozcan el valor real de los repartidores y se comprometan con salarios justos y condiciones de trabajo respetuosas. Apoyar un pago mínimo no es un lujo, es una medida necesaria para garantizar justicia, dignidad y seguridad para todos los trabajadores de entregas.

  Comment added December 4, 2025 4:53pm

• Mohammad Tajul Islam

  I also need 30$ par hours

  Comment added December 4, 2025 4:53pm

• alfonso

  Como trabajador de entregas de Instacart, veo cada día lo duro que es este trabajo: cargar bolsas pesadas, recorrer largas distancias, enfrentar lluvia, frío o calor, y aun así muchas veces no recibir un pago justo por todo el tiempo que dedicamos. No solo estamos entregando pedidos, estamos sosteniendo la vida diaria de miles de familias.
  Por eso es fundamental que exista un pago mínimo garantizado. No se trata solo de dinero, se trata de dignidad, justicia y reconocimiento. Todos los trabajadores merecemos seguridad económica y saber que nuestro esfuerzo es valorado. Apoyar este pago mínimo es un paso necesario para crear un sistema de entregas más justo y humano.

  Comment added December 4, 2025 4:54pm

• bazan

  Los repartidores de Instacart hacen posible que muchas personas reciban sus alimentos y productos sin salir de casa, especialmente en tiempos difíciles. Sin embargo, muchos trabajamos largas horas sin un ingreso estable, y a menudo no se nos paga por todo el tiempo que estamos activos. Implementar un pago mínimo garantizado no solo asegura ingresos justos, sino que también protege nuestra seguridad y bienestar. Es hora de que las plataformas de entrega reconozcan el verdadero valor de nuestro trabajo y nos traten con justicia.
  Si quieres, puedo hacer una serie de 3-5 comentarios distintos más, cada uno con un ángulo único: emocional, técnico, social, de derechos laborales y de impacto comunitario. Esto es útil si quieres publicarlos o enviarlos a legisladores. ¿Quieres que haga eso?

  Comment added December 4, 2025 4:55pm

• alfredo

  Cada día, los repartidores de Instacart recorremos la ciudad bajo todo tipo de condiciones: lluvia, frío, calor, tráfico y largas caminatas. No solo entregamos alimentos y productos, también garantizamos que las familias puedan recibir lo que necesitan sin salir de casa. Sin embargo, muchas veces nuestro esfuerzo no se refleja en el pago que recibimos. El dinero que ganamos a menudo no cubre las horas reales de trabajo, incluyendo el tiempo que pasamos esperando pedidos o moviéndonos entre ubicaciones.
  Un pago mínimo garantizado no es solo un número en un recibo; es reconocimiento, respeto y seguridad para quienes hacemos este trabajo esencial. Nos permite cubrir nuestros gastos, cuidar de nuestras familias y trabajar sin la constante incertidumbre de no saber si nuestras horas o esfuerzo serán compensados. Además, asegura que la industria de entregas funcione de manera más justa, transparente y sostenible.
  Apoyar un pago mínimo para los trabajadores de Instacart significa reconocer que cada entrega, cada hora de espera y cada esfuerzo cuenta. Es hora de que se valore y respete nuestro trabajo, y que quienes dependemos de esta labor tengamos la estabilidad y dignidad que merecemos.

  Comment added December 4, 2025 4:57pm

• Karim

  I’m a delivery worker, and I’m reaching out to ask for fair compensation for people in my position. App-based delivery companies should pay workers at least $30 an hour and make sure we’re paid for all the time we spend actively delivering as well as the time we spend waiting. Our pay also needs to be clear and transparent. We work extremely hard, and we deserve protections—especially against unfair deactivations that can threaten our livelihoods.

  Intro 1332 is critical for us. It will help ensure that we can earn a real living wage. Please stand with us and support this measure. Thank you.

  Comment added December 4, 2025 4:59pm

• alvaro

  Apoyo totalmente el establecimiento de un pago mínimo justo para los trabajadores de Instacart. Los repartidores realizan un trabajo esencial todos los días, enfrentándose a largas jornadas, condiciones climáticas difíciles y gastos propios, pero muchas veces no reciben un pago que refleje el tiempo y esfuerzo invertidos. Garantizar un pago mínimo significa asegurar dignidad, estabilidad económica y justicia laboral, además de fomentar transparencia y respeto hacia quienes hacen posible este servicio

  Comment added December 4, 2025 4:59pm

• ambrosio

  I fully support the implementation of a fair minimum wage for Instacart workers. Delivery drivers perform essential work every day, facing long hours, difficult weather conditions, and out-of-pocket expenses, yet often they are not paid fairly for all the time and effort they put in. Many workers spend hours waiting for orders or traveling between locations without proper compensation.
  A guaranteed minimum wage is not just about money—it is about dignity, stability, and respect. It ensures that workers can cover their living expenses, support their families, and work without the constant uncertainty of whether their time and effort will be valued. It also promotes transparency and fairness within the delivery industry, creating a more sustainable system for both workers and customers.
  Supporting a minimum wage for Instacart workers means recognizing that every delivery, every minute of work, and every effort matters. It is time for these essential workers to receive the respect and fair pay they deserve.

  Comment added December 4, 2025 5:01pm

• galicia

  As an Instacart worker, I know firsthand how demanding this job can be. We navigate the city in all kinds of weather, carry heavy groceries, and spend hours on the road to make sure families have what they need. Yet, many of us are not paid fairly for all the time we work, including waiting for orders or traveling between stops.
  A minimum guaranteed wage is essential. It’s not just about fair pay—it’s about recognizing our effort, respecting our time, and ensuring we can support ourselves and our families. Instacart workers are providing an essential service, and it’s time that our work is valued properly. Fair compensation will provide stability, security, and dignity for all workers in this industry.

  Comment added December 4, 2025 5:02pm

• Aziz

  I am a delivery worker, and I’m writing to advocate for fair wages for people in this industry. Companies that rely on delivery workers should provide a minimum of $30 per hour and compensate us for every moment we spend on the job—both during active deliveries and while waiting for orders. We also need clear, honest pay information. We put in a lot of hard work, and we deserve real protection from unfair deactivations that can jeopardize our ability to work.

  Intro 1332 is essential for workers like me. It will help guarantee that we can earn a sustainable income. Please support it. Thank you.

  Comment added December 4, 2025 5:02pm

• Pedro Saguach

  My name is Pedro Saguach, a 52-year-old father with 12 years of experience. I speak Spanish and English. I am the only income in my household. I fear retaliation if I speak up. Intro 1332 is necessary to protect workers and families from unfair treatment.

  Español:
  Mi nombre es Pedro Saguach, padre de 52 años con 12 años de experiencia. Hablo español e inglés. Soy el único ingreso de mi hogar y temo represalias si hablo. El Intro 1332 es necesario para proteger a trabajadores y familias de un trato injusto.

  Comment added December 4, 2025 5:21pm

• David Serpas

  Establishing a $30 minimum hourly pay for grocery apps like Instacart and Gopuff is essential, especially given the heavy orders we handle. Workers should also be paid for wait time and be protected from unfair deactivations under Law 1332.

  Comment added December 4, 2025 8:12pm

• Luis Munoz

  Grocery delivery workers need a $30 hourly minimum to reflect the demanding, high-volume orders we complete. Fair pay for wait and active time, along with 1332 protections against unjust deactivations, will help stop worker exploitation.

  Comment added December 4, 2025 8:22pm

• Lucas morales

  A fair $30 minimum wage for grocery app workers is overdue. Considering the heavy workloads, plus the need to be paid for wait/active time and protected by 1332, these standards would finally hold platforms accountable.

  Comment added December 4, 2025 8:26pm

• Eduardo Alva

  Delivery apps must adopt a $30 minimum wage for grocery workers, pay for waiting and active time, and respect Law 1332 to prevent unfair deactivations. These protections would curb ongoing exploitation.

  Comment added December 4, 2025 8:29pm

• Leonardo M

  Given the physical demands and high volume of items we deliver, grocery app workers deserve a $30 minimum hourly rate, payment for all work time, and strong 1332 protections against unjust deactivations.

  Comment added December 4, 2025 8:33pm

• Fidel Vazquez

  A $30 minimum hourly pay, compensation for wait and active time, and 1332 safeguards are necessary to ensure grocery app workers are treated fairly and not exploited by these platforms.
  For Instacart, Gopuff, and similar apps,

  Comment added December 4, 2025 8:35pm

• William L

  or Instacart, Gopuff, and similar apps, implementing a $30 minimum wage plus pay for waiting and working time—along with 1332 protections—would give workers the fairness and security they currently lack.

  Comment added December 4, 2025 9:00pm

• Ruben Sosa

  Grocery delivery jobs require heavy labor and long hours. A $30 minimum wage, payment for wait/active time, and 1332 protections would finally give workers a fair and safe environment

  Comment added December 4, 2025 9:06pm

• Mamadou Keita

  The industry needs reforms: a $30 minimum hourly rate, paid wait and active time, and 1332 protections to stop unjust deactivations. These steps would prevent apps from exploiting workers.

  am a former Instacart shopper whose account was unjustly deactivated. This sudden deactivation has had severe negative consequences for me and my family, affecting our financial stability and overall well-being.
  For this reason, it is urgent to advance the minimum pay and deactivation protections outlined in Local Law 1332. These safeguards are essential for delivery workers in New York City, ensuring fair compensation, due process, and protection from arbitrary deactivations.
  Passing this law is vital to guarantee that workers like me—who rely on these platforms to support our families—are treated with fairness, dignity, and economic security.

  Comment added December 4, 2025 9:18pm

• Luis Panora

  Workers delivering heavy, high-volume grocery orders deserve a $30 minimum wage and compensation for all working time. Combined with 1332 protections, this would help end unfair treatment in the apps. because the companies they don’t recognize as workers, so we need more protections not deactivations.

  Comment added December 4, 2025 9:21pm

• Carmelo Perez

  A $30 minimum wage and pay for wait/active time are critical for grocery app workers. Ensuring enforcement of Law 1332 will protect us from unfair deactivations and exploitation.

  Comment added December 4, 2025 9:26pm

• Yacouba Kanambaye

  By establishing a $30 minimum hourly pay, ensuring workers are compensated for every minute worked, and enforcing the protections outlined in Local Law 1332, we can demand fair treatment and prevent the ongoing exploitation in grocery delivery apps. Implementing these measures is crucial not only to safeguard workers’ economic stability but also to create a more transparent, accountable, and equitable delivery industry in New York City. Establishing these standards sets a precedent that prioritizes dignity, fairness, and respect for all delivery workers.

  Comment added December 4, 2025 9:33pm

• My name Is yacouba

  Establishing a guaranteed minimum wage for grocery delivery workers, including those on Instacart, is crucial to ensuring fair and dignified compensation. Our earnings must reflect not only the time spent completing deliveries, but also the significant amount of time we remain online, available, and waiting for orders—time that clearly represents active labor and commitment.
  Equally important is the need for stronger protections, such as those outlined in Local Law 1332, which will help safeguard workers from unfair and arbitrary deactivations. Many companies rely on opaque and unjust practices to remove workers from their platforms, leaving families without income or recourse.
  Ultimately, securing a $30 hourly minimum pay and ensuring real protections against wrongful deactivation are fundamental priorities for delivery professionals across this industry. These measures are vital for building a safer, more stable, and more equitable future for all of us.

  Comment added December 4, 2025 9:51pm

• Abimael cum.

  My name is Abimael cum. a delivery worker with 3 years of experience. I speak Creole and English, and I work every day to support my family. I’m asking for fair pay between $21.44 and $30 per hour so that I can cover rent, food, and childcare. Companies sometimes deactivate workers unfairly, and I’m afraid of losing the only income my family depends on. Intro 1332 is necessary to protect us and ensure transparency in pay. Please support us. Thank you.

  Español:
  Mi nombre es Abimael cum. soy un trabajador de entregas con 3 años de experiencia. Hablo criollo e inglés, y trabajo todos los días para mantener a mi familia. Pido un pago justo entre $21.44 y $30 por hora para poder cubrir renta, comida y cuidado infantil. Las compañías a veces desactivan a los trabajadores injustamente, y temo perder el único ingreso del que depende mi familia. La Intro 1332 es necesaria para protegernos y asegurar transparencia en el pago. Por favor apóyennos. Gracias.

  Comment added December 4, 2025 11:39pm

• Wilfred Cum

  My name is Wilfred Cum and I am a delivery worker with 6 years of experience. My English is limited, so this job is one of the few opportunities I have to support my elderly parents. I am requesting pay between $21.44 and $30 per hour, including waiting time, because every dollar matters to my family. Companies sometimes deactivate workers who don’t fully understand their policies, and that worries me. Intro 1332 is important because it protects vulnerable workers like me. Please support it. Thank you.

  Español:
  Mi nombre es Wilfred Cum, y soy un trabajador de entregas con 6 años de experiencia. Mi inglés es limitado, así que este trabajo es una de las pocas oportunidades que tengo para sostener a mis padres mayores. Pido un pago entre $21.44 y $30 por hora, incluyendo el tiempo de espera, porque cada dólar cuenta para mi familia. Las compañías a veces desactivan a trabajadores que no entienden completamente sus políticas, y eso me preocupa. La Intro 1332 es importante porque protege a trabajadores vulnerables como yo. Por favor apóyenla. Gracias.

  Comment added December 4, 2025 11:44pm

• Zulma Funez

  My name is Zulma Funez, delivery worker with 10 years of experience. I am a single mother and the only provider for my household. I request fair pay between $21.44 and $30 per hour, including waiting time, because this job is my family’s survival. Companies sometimes change our schedules or threaten deactivation, and that creates constant fear. Intro 1332 will help guarantee that workers like me can work without retaliation and with transparent pay. Please support it. Thank you.

  Español:
  Mi nombre es Zulma Funez, soy una trabajadora de entregas con 10 años de experiencia. Soy madre soltera y el único sustento de mi hogar. Solicito un pago justo entre $21.44 y $30 por hora, incluyendo tiempo de espera, porque este trabajo es la supervivencia de mi familia. Las compañías a veces cambian nuestros horarios o amenazan con desactivarnos, y eso crea un miedo constante. La Intro 1332 ayudará a garantizar que trabajadores como yo podamos trabajar sin represalias y con pago transparente. Por favor apóyenla. Gracias.

  Comment added December 4, 2025 11:47pm

• Pedro Bixcul

  My name is Pedro Bixcul, a delivery worker with 3 years of experience. I speak Creole and English, and I work every day to support my family. I’m asking for fair pay between $21.44 and $30 per hour so that I can cover rent, food, and childcare. Companies sometimes deactivate workers unfairly, and I’m afraid of losing the only income my family depends on. Intro 1332 is necessary to protect us and ensure transparency in pay. Please support us. Thank you.

  Mi nombre es Pedro Bixcul, soy un trabajador de entregas con 3 años de experiencia. Hablo criollo e inglés, y trabajo todos los días para mantener a mi familia. Pido un pago justo entre $21.44 y $30 por hora para poder cubrir renta, comida y cuidado infantil. Las compañías a veces desactivan a los trabajadores injustamente, y temo perder el único ingreso del que depende mi familia. La Intro 1332 es necesaria para protegernos y asegurar transparencia en el pago. Por favor apóyennos. Gracias.

  Comment added December 4, 2025 11:52pm

• Oscar Yos

  My name is Oscar Yos, and I am delivery worker with 5 years of experience. I speak both English and Spanish, and I work long hours to support my two children. I am requesting fair pay between $21.44 and $30 per hour, because our work—both delivering and waiting—is real labor. Sometimes companies limit my hours without warning, and that puts my family at risk. Intro 1332 is essential because it gives us protections we currently don’t have. Please support this bill. Thank you.

  Español:
  Mi nombre es Oscar Yos, y soy un trabajador de entregas con 5 años de experiencia. Hablo inglés y español, y trabajo largas horas para mantener a mis dos hijos. Solicito un pago justo entre $21.44 y $30 por hora, porque nuestro trabajo—tanto entregar como esperar—es labor real. A veces las compañías me limitan las horas sin aviso, y eso pone a mi familia en riesgo. La Intro 1332 es esencial porque nos da protecciones que hoy no tenemos. Por favor apoyen este proyecto. Gracias.

  Comment added December 5, 2025 12:01am

• Marcy Sir

  My name is Marcy Sir. I’m 28, and the only provider for my home. Delivery work is my full-time job, and I deserve to be paid for every minute I work—driving, delivering, and waiting.
  Intro 1332 ensures workers like me can keep working without fear of sudden deactivation.
  Please help us get fair pay. Thank you.

  Español:
  Mi nombre es Marcy Sir. Tengo 28 años, y soy la única sustento de mi hogar. El trabajo de entregas es mi empleo principal, y merezco que me paguen por cada minuto que trabajo—manejando, entregando y esperando.
  Intro 1332 garantiza que trabajadores como yo podamos seguir trabajando sin miedo a desactivaciones repentinas.
  Por favor ayúdennos a recibir un pago justo. Gracias.

  Comment added December 5, 2025 12:52am

• Jose Lino

  My name is Jose Lino, and I am a delivery worker. I am writing to ask for fair pay for workers like me. We need Instacart and other delivery companies to pay more than $21.44 per hour and to pay us for all the time we are actively working—making deliveries and waiting time. We also need the pay to be clear and transparent.
  As a 35-year-old father with 8 years in deliveries, every hour counts. Sometimes they limit my hours without explanation, and it puts my family at risk. That’s why Intro 1332 is essential—it protects workers like me.
  Please support us. Thank you.

  Comment added December 5, 2025 12:57am

• Juan evangelista

  I strongly support the passage of a fair minimum pay law for Instacart workers. Our work keeps an essential service running: we use our own vehicles, pay for gas, take on risks, and ensure that thousands of families receive their groceries. We should earn at least $30 per active hour, and time spent connected and available should also be compensated, as being ready for orders is a key part of the job that keeps the platform functioning.
  It is also important to remember that we are independent workers, so companies should not impose mandatory schedules or restrictive rules. As independent contractors, we deserve true flexibility and fair compensation.
  For these reasons, I fully support Intro 1332, as it represents a crucial step toward passing a minimum pay law that guarantees dignity, respect, and economic justice for those of us who keep Instacart running every day.

  Comment added December 5, 2025 11:13am

• BASSOLE

  Setting a local $30-an-hour pay standard for grocery delivery workers is an important step toward ensuring fair compensation, improving job stability, and preventing the mistreatment of people working in the gig economy. This level of pay recognizes rising costs of living and the essential role delivery workers play in keeping their communities running. Strong oversight is also crucial so that companies follow the rules and workers actually receive what they’ve earned.

  Likewise, enforcing Deactivation Law 1332 for food delivery workers is vital. It provides real protection for workers’ rights, helps maintain financial security, and ensures that drivers are not removed from platforms without a fair and justified process.

  Comment added December 5, 2025 11:14am

• Mohammad Ozi Ullah

  “As someone juggling school and shifts, $21.44/hr isn’t enough anymore. We’re asking for $30/hr for Instacart, and I really need my INTR 1332 approved.”

  Comment added December 5, 2025 11:15am

• Md Riyaj Uddin

  “As a newcomer trying to build a life here, surviving on $21.44/hr is hard. We want $30/hr, and I need my INTR 1332 passed urgently.”

  Comment added December 5, 2025 11:17am

• Mohammad Riaz

  “Workers deserve fair compensation. $21.44/hr must rise to $30/hr. And workers like me need timely approval of INTR 1332.”

  Comment added December 5, 2025 11:18am

• Tapsoba

  Implementing a $30 local minimum pay for grocery delivery workers is an essential step toward ensuring equitable compensation, reinforcing employment stability, and curbing the exploitation often seen in gig work. This pay level aligns with rising living costs and honors the important service workers provide. Strong regulatory oversight is equally crucial to guarantee compliance and proper payment. Likewise, enforcing Deactivation Law 1332 is critical to protect workers’ rights and shield drivers from unjust or unwarranted deactivations.

  Comment added December 5, 2025 11:19am

• Riyajul islam

  “We’re still getting $21.44/hr but we’re hoping for $30 now.
  Also, We ask the pertinent agencies to align with Intro 1332 to provide protection against unfair deactivations to workers and prevent them from being punished for winning a vitally necessary right due to the hard and dangerous work they perform.

  Comment added December 5, 2025 11:21am

• manolo

  I fully support a fair minimum pay for Instacart workers. Our work is essential: we use our own vehicles, pay for gas, take on risks, and keep the service running for thousands of families. We should earn at least $30 per active hour, and time spent connected and available should also be paid.
  As independent workers, companies should not take away our flexibility or impose strict schedules. Additionally, tips should never be taken away, as they are part of our fair compensation for the effort and service we provide. A fair minimum pay law ensures dignity, respect, and proper recognition for the workers who keep Instacart running every day.

  Comment added December 5, 2025 11:25am

• Omar Abdul Ahad

  Hourly pay is $21.44 at the moment. We are requesting $30/hr for Instacart,
  Intro 1332 is critical for us. It will help ensure that we can earn a real living wage. Please stand with us and support this measure. Thank you.

  Comment added December 5, 2025 11:27am

• Aboubakar

  Setting a $30 minimum rate for grocery delivery workers will help make pay fair, improve job security, and stop gig workers from being taken advantage of. This rate matches today’s cost of living and recognizes the important role we play. Clear enforcement is needed so companies actually follow the rules. On top of that, Deactivation Law 1332 is necessary to protect drivers’ rights and prevent unfair removal from delivery apps.

  Comment added December 5, 2025 11:30am

• fernando melo

  Soy Fernando Melo y he trabajado con Instacart. Apoyo completamente la aprobación de una ley de pago mínimo justo para los trabajadores de plataformas como Instacart, porque nuestro trabajo es esencial y muchas veces no se reconoce adecuadamente. Todos los días usamos nuestros propios vehículos, pagamos gasolina, asumimos riesgos en la calle y nos aseguramos de que miles de familias reciban sus pedidos de manera puntual y segura.
  Es fundamental que se establezca un pago mínimo de al menos $30 por hora activa, y que además se compense el tiempo que pasamos conectados y disponibles, ya que estar listos para recibir pedidos también es parte del trabajo que mantiene viva la plataforma. Muchos trabajadores dependen de este ingreso, y es injusto que gran parte del tiempo que dedicamos a la aplicación no sea remunerado.
  Como trabajadores independientes, debemos mantener nuestra flexibilidad y autonomía. No deberían imponernos horarios estrictos ni reglas que limiten nuestra capacidad de organizar nuestro propio tiempo. Además, los tips nunca deberían quitarse, ya que representan una parte justa de nuestra compensación y reflejan directamente el esfuerzo y servicio que ofrecemos a los clientes.
  Aprobar una ley de pago mínimo justa es un paso clave para garantizar dignidad, respeto y justicia económica para los trabajadores de Instacart. Esta ley no solo asegura un ingreso mínimo justo, sino que también protege nuestra independencia como contratistas, reconoce nuestro esfuerzo diario y contribuye a que la industria de entregas funcione de manera más ética y equitativa.
  Es hora de que se nos valore y que nuestro trabajo reciba la compensación que realmente merece. Como alguien que ha trabajado con Instacart, apoyo plenamente esta ley y hago un llamado a que se apruebe sin retrasos para el bienestar de todos los trabajadores de la plataforma.

  Comment added December 5, 2025 11:34am

• Md Shahjalal Rahat

  My name is Md Shahjalal Rahat I am a delivery worker I’m writing ask for fair pay for workers like me, we need instacart and other delivery companies to pay more than 21.44 per hour and to pay us for all the time we are actively working making deliveries and waiting time, we also need the pay to be clear and transparent,
  Intro 1332 is critical for us. It will help ensure that we can earn a real living wage. Please stand with us and support this measure. Thank you.

  Comment added December 5, 2025 11:35am

• Zalle

  A local $30 minimum pay for grocery delivery workers would help ensure fair wages, better stability, and real protection from exploitation in the gig economy. Living expenses keep climbing, and this standard acknowledges how essential delivery workers are to the community. Oversight is important so companies stay accountable and workers are treated fairly. Enforcing Deactivation Law 1332 is also vital to keep workers financially secure and safe from unfair deactivations.

  Comment added December 5, 2025 11:37am

• Nadimul Islam

  “Right now we are paid $21.44/hr, but we are asking for $30/hr for all Instacart workers.
  We ask the pertinent agencies to align with Intro 1332 to provide protection against unfair deactivations to workers and prevent them from being punished for winning a vitally necessary right due to the hard and dangerous work they perform.
  The delivery companies have to pay our tips, and schedules.

  Comment added December 5, 2025 11:40am

• Zoundi

  Pushing for a $30 minimum wage for grocery delivery workers is a powerful way to secure fair treatment, stronger job protections, and an end to exploitation in gig work. It reflects the reality of rising living costs and honors the crucial service workers provide every day. We need strong oversight to make sure companies pay what they owe. And enforcing Deactivation Law 1332 is absolutely necessary to defend workers from arbitrary and unjust deactivations.

  Comment added December 5, 2025 11:41am

• jose mullo

  Soy José Mullo y he trabajado con Instacart. Cada día, millones de personas dependen de nuestro trabajo para recibir sus compras de manera rápida y segura. Sin embargo, muchas veces no se reconoce el esfuerzo, los gastos ni los riesgos que asumimos. Por eso, es necesario implementar un pago mínimo justo que refleje el valor real de nuestro trabajo.
  Debemos recibir al menos $30 por hora activa, y también se debe pagar el tiempo que pasamos conectados y disponibles, porque esa disponibilidad es esencial para que la plataforma funcione. Además, como trabajadores independientes, necesitamos conservar nuestra flexibilidad y autonomía; no es justo que nos impongan horarios estrictos ni se nos quite parte de nuestros ingresos. Los tips nunca deberían quitarse, ya que son parte de la compensación por el esfuerzo y la dedicación que ponemos en cada entrega.
  Una ley que establezca un pago mínimo justo garantizaría que los trabajadores de Instacart sean tratados con dignidad, respeto y justicia económica, reconociendo el valor real de nuestro trabajo y asegurando que podamos ganarnos la vida de manera digna.

  Comment added December 5, 2025 11:45am

• jony

  El trabajo de los repartidores de Instacart es esencial: usamos nuestros vehículos, pagamos gasolina y asumimos riesgos todos los días. Es justo recibir al menos $30 por hora activa, y también que se pague el tiempo conectado. Como trabajadores independientes, necesitamos flexibilidad y que nuestros tips no sean quitados. Es hora de que nuestro esfuerzo sea reconocido con dignidad y respeto.
  Como trabajador independiente de Instacart, merezco mantener la libertad de organizar mis horarios, recibir un pago justo de $30 por hora activa y que se compense el tiempo conectado. Los tips nunca deberían quitarse, ya que reflejan el esfuerzo y dedicación que ponemos en cada entrega. Una ley de pago mínimo protege nuestros derechos y asegura un ingreso digno para quienes sostenemos este trabajo.

  Comment added December 5, 2025 11:47am

• Arman Hossain

  “Given the current compensation of $21.44 per hour, we respectfully request an increase to $30 and the prompt passage of INTR 1332.”
  The company they have to pay our tips, and give us our proper work hours.

  Comment added December 5, 2025 11:48am

• eloy martinez

  I fully support the passage of a fair minimum pay law for Instacart workers. Our work is essential: we use our own vehicles, pay for gas, take on risks, and ensure that thousands of families receive their orders quickly and safely. We should earn at least $30 per active hour, and time spent connected and available should also be compensated, as being ready for orders is part of the job.
  As independent workers, we need to maintain our flexibility and autonomy; companies should not impose strict schedules or take away our tips, which are an important part of our compensation for the effort and service we provide.
  Passing this law will ensure dignity, respect, and economic justice for Instacart workers, recognizing our daily effort and guaranteeing that we can earn a fair living.

  Comment added December 5, 2025 11:51am

• Somlare

  Establishing a $30 minimum wage for grocery delivery workers would be a positive step toward fair pay, dependable jobs, and more humane gig work. With living costs continuing to rise, this standard gives workers a real chance to make ends meet while recognizing their essential contributions. Oversight will help keep companies accountable. Enforcing Deactivation Law 1332 will also give workers the protection and financial safety they deserve.

  Comment added December 5, 2025 11:56am

• Mohammad ullah

  “Our community of workers deserves more than $21.44/hr. We’re asking for $30/hr.We want our tips back,the company have to pay our tips back and give us our works hours.

  Intro 1332 is essential for workers like me. It will help guarantee that we can earn a sustainable income. Please support it. Thank you.

  Comment added December 5, 2025 11:58am

• Issouf

  A local requirement of at least $30 per hour for grocery delivery workers is necessary to secure fair earnings, reinforce job security, and put an end to gig worker exploitation. This pay level reflects the true cost of living and respects the value delivery workers bring to every community. Companies must be held accountable through strong oversight. Deactivation Law 1332 must also be enforced to stop unfair and unjustified account removals.

  Comment added December 5, 2025 12:00pm

• Luis Saavedra

  My name is Luis Saavedra, a 34-year-old delivery worker with 7 years of gig economy experience. I am writing to ask for fair pay for workers like me. We need Instacart and other platforms to pay more than $21.44 an hour and include all active time, not just delivery time. Pay must be clear, honest, and transparent.
  Instacart is my full-time job, but earnings change without warning. I often wait 20–30 minutes between batches without pay. Worse, many workers fear unfair deactivation that can erase our only income overnight. Intro 1332 is necessary to protect our rights and ensure fair treatment.
  Please support us. Thank you.

  3. ESPAÑOL

  Mi nombre es Luis Saavedra, soy un trabajador de entregas de 34 años con 7 años de experiencia en la economía gig. Escribo para pedir un pago justo para trabajadores como yo. Necesitamos que Instacart y otras plataformas paguen más de $21.44 por hora e incluyan todo el tiempo activo, no solo el momento de entregar. El pago debe ser claro, honesto y transparente.
  Instacart es mi trabajo de tiempo completo, pero los ingresos cambian sin aviso. A menudo espero 20–30 minutos entre pedidos sin recibir pago. Peor aún, muchos trabajadores tememos una desactivación injusta que puede quitarnos todo nuestro ingreso. Intro 1332 es necesaria para proteger nuestros derechos y asegurar un trato justo.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 12:04pm

• Yasin Arafat

  “Given the current compensation of $21.44 per hour, we respectfully request an increase to $30 and the prompt passage of INTR 1332.”

  Comment added December 5, 2025 12:07pm

• ISRAEL CORONA

  I fully support the establishment of a fair minimum wage for Instacart workers. Our job is more than just delivering orders: it involves planning routes, handling customers’ groceries with care, using our own vehicles, and covering all work-related expenses, in addition to the daily risks we face while driving. All of this happens while ensuring that thousands of families receive their groceries quickly and safely.
  It is essential that workers receive at least $30 per active hour, and that we are also paid for the time we are logged in and available, because our availability is a crucial part of the service that makes the platform possible. Many times we work extra hours or wait for orders without receiving any compensation, which demonstrates the need for a minimum wage that reflects the true value of our work.
  As independent contractors, we must maintain our flexibility and autonomy. It is not fair for us to be subjected to strict schedules or to have our ability to manage our own time limited. Furthermore, tips should never be taken away, as they are a direct part of our compensation for the effort, dedication, and service we provide with each delivery.
  A law that establishes a fair minimum wage would not only guarantee a decent income, but it would also send a clear message: Instacart workers deserve respect, recognition, and economic justice. It’s time to truly value the effort and daily responsibility of those of us who make the platform work, ensuring that we can work with dignity and stability.

  Comment added December 5, 2025 12:14pm

• Mohammad Masud

  My name is Mohammad Masud .i’m a delivery worker with 4 years of experience. I speak Bangla and English, and I work every day to support my family. I’m asking for fair pay between $21.44 and $30 per hour so that I can cover rent, food, and childcare. Companies sometimes deactivate workers unfairly, and I’m afraid of losing the only income my family depends on. If the company give our tips and workers hours then we can work properly.

  Intro 1332 is necessary to protect us and ensure transparency in pay. Please support us. Thank you.

  Comment added December 5, 2025 12:21pm

• mateo

  My name is Mateo, a 28-year-old father of two and bilingual delivery worker. I am writing to ask for fair pay for workers like me. We need Instacart and other companies to pay more than $21.44 per hour and compensate all the time we work—waiting, driving, and delivering. We need pay that is fair, predictable, and transparent.
  I work long hours to support my children, but Instacart often lowers batch pay or keeps drivers waiting without compensation. The fear of sudden deactivation makes it difficult for parents like me to provide stability for our families. Intro 1332 is essential for protecting our livelihoods.
  Please support us. Thank you.

  5. ESPAÑOL

  Mi nombre es Mateo, tengo 28 años, soy padre de dos niños y trabajador de entregas bilingüe. Escribo para pedir un pago justo para trabajadores como yo. Necesitamos que Instacart y otras compañías paguen más de $21.44 por hora y compensen todo el tiempo trabajado—espera, manejo y entrega. Necesitamos un pago justo, predecible y transparente.
  Trabajo muchas horas para mantener a mis hijos, pero Instacart baja los pagos o nos hace esperar sin compensación. El miedo a una desactivación repentina hace difícil crear estabilidad para nuestras familias. Intro 1332 es esencial para proteger nuestro sustento.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 12:25pm

• anonimus

  Es hora de que los trabajadores de Instacart recibamos un salario justo que refleje nuestro esfuerzo. Cada entrega implica tiempo, gastos y riesgos: usamos nuestros propios vehículos, pagamos gasolina y nos aseguramos de que los clientes reciban sus pedidos de manera correcta y puntual. Por eso es justo recibir al menos $30 por hora activa, y también que se pague el tiempo que estamos conectados y disponibles, porque nuestra disponibilidad es parte del trabajo que mantiene viva la plataforma.
  Como trabajadores independientes, necesitamos conservar la flexibilidad de nuestros horarios y la libertad de decidir cuándo trabajar. Además, los tips no deberían eliminarse, ya que representan una parte importante de nuestra compensación y reflejan el valor de nuestro servicio.
  Implementar un pago mínimo justo no solo protege nuestros ingresos, sino que también reconoce la responsabilidad y dedicación que tenemos todos los días. Los trabajadores de Instacart merecemos respeto, estabilidad y un trato justo, y es momento de que la ley refleje eso.

  Comment added December 5, 2025 12:26pm

• nacho

  nstacart workers deserve fair pay for the work we do. Every order we deliver requires time, effort, and expenses: we use our own vehicles, pay for gas, and take on daily risks to ensure families receive their groceries on time and in good condition. That’s why it’s fair to earn at least $30 per active hour, and also to be compensated for the time we are connected and available, since being ready for orders is a key part of the job.
  As independent workers, we should maintain our autonomy and the ability to choose when to work, without being forced into strict schedules or unfair rules. In addition, tips should never be taken away, as they directly reflect our effort and dedication.
  A law that establishes a fair minimum pay would ensure that Instacart workers have dignified income, respect, and recognition for the work we do every day, making sure our contribution is valued appropriately.

  Comment added December 5, 2025 12:29pm

• Mohammad Belayet Hossain

  My name is Mohammad Belayet Hossain, i speak Bangla,English. I work delivery almost 4 years,
  Our community of workers deserves more than $21.44/hr. We’re asking for $30/hr and for INTR 1332 to be passed right away.”

  Comment added December 5, 2025 12:35pm

• Zongo

  Setting a $30 hourly minimum for grocery delivery workers is a meaningful step toward fair pay, stable jobs, and better treatment in gig work. It recognizes both the rising cost of living and the essential work delivery drivers do every day. Proper oversight will make sure companies follow through. And Deactivation Law 1332 is key to protecting workers from unreasonable deactivations and helping them maintain financial security.

  Comment added December 5, 2025 12:37pm

• Pamiti

  A $30 minimum pay standard for grocery delivery workers is crucial for fair wages, better job security, and stopping exploitation. It matches today’s cost of living and recognizes the importance of delivery workers. Oversight is needed to ensure companies comply. Enforcing Deactivation Law 1332 also protects workers from unfair deactivation and supports financial stability.

  Comment added December 5, 2025 12:40pm

• Kabore

  Adopting a $30 minimum pay for grocery delivery workers is an important measure that supports fairness, employment stability, and ethical treatment in gig labor. As living costs rise, this standard reflects what workers truly need and deserve. Oversight ensures accountability and proper payment. Enforcing Deactivation Law 1332 further safeguards workers from wrongful or arbitrary deactivation.

  Comment added December 5, 2025 12:43pm

• Fade

  A mandatory $30 hourly wage for grocery delivery workers is essential for fair compensation, job security, and the prevention of exploitation in the gig economy. It accurately reflects the real cost of living and recognizes workers’ crucial contributions. Companies must be properly monitored to ensure they follow these rules. Enforcing Deactivation Law 1332 is equally important to protect workers from unfair account removals.

  Comment added December 5, 2025 12:45pm

• Felix

  My name is Felix, and I am a delivery worker…
  I am 30 years old, worker with 6 years of experience doing deliveries. I work long hours for Instacart, yet the pay often drops below what is fair. Intro 1332 is important because it protects us from deactivations and gives us stability so we can support our families.
  Please support us. Thank you.

  ESPAÑOL:
  Mi nombre es Felix, y soy trabajador(a) de entregas…
  Tengo 30 años, soy un trabajador con 6 años de experiencia haciendo entregas. Trabajo muchas horas para Instacart, pero el pago muchas veces baja demasiado. La Intro 1332 es importante porque nos protege de desactivaciones y nos da estabilidad para poder mantener a nuestras familias.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 12:47pm

• Ponde

  Introducing a $30 minimum wage for grocery delivery workers would help ensure fair pay, steadier jobs, and protections against mistreatment in gig work. With living costs rising, this standard acknowledges the essential service workers provide. Oversight helps ensure they’re paid correctly. Enforcing Deactivation Law 1332 also protects workers from losing income due to unfair deactivation.

  Comment added December 5, 2025 12:48pm

• Gobinder Singh

  My name in Gobinder sing, i work delivery almost 3 years, if the company give our tips back, and our work hours then we can work properly in the street.
  The rate is $21.44/hr currently. We request an increase to $30/hr and immediate approval of INTR 1332.”

  Comment added December 5, 2025 12:53pm

• Camara

  A local policy establishing a $30 hourly minimum for grocery delivery workers is essential to provide fair earnings, increase job reliability, and prevent abuse within the gig economy. This rate reflects modern living expenses and recognizes the important community service delivery workers offer. Effective monitoring is required to ensure companies pay workers as promised. Additionally, enforcing Deactivation Law 1332 protects workers from unjust deactivation and supports their financial well-being.

  Comment added December 5, 2025 12:55pm

• Md Arifur Rahman

  My name is Md Arifur Rahman, i work in delivery almost 4 years.
  “Given the current compensation of $21.44 per hour, we respectfully request an increase to $30.
  We ask the pertinent agencies to align with Intro 1332 to provide protection against unfair deactivations to workers and prevent them from being punished for winning a vitally necessary right due to the hard and dangerous work they perform.

  Comment added December 5, 2025 1:06pm

• mario

  I fully support a minimum pay for Instacart workers. Our work comes with many expenses that we cover ourselves: gas, parking, tools, and other costs necessary to complete deliveries. Additionally, many times when we are fulfilling an order and cannot find certain products, the orders are removed or canceled, and we earn nothing for the time and effort spent.
  This is why it is fair to establish a minimum pay per active hour, which recognizes our work, covers the expenses we incur, and ensures compensation for the time and dedication we put in every day. Instacart workers deserve respect, stability, and fair income that truly values our effort.

  Comment added December 5, 2025 1:06pm

• Soumaila

  Establishing a local $30 minimum-pay requirement for grocery delivery workers represents a crucial advancement in promoting fair compensation, improved working conditions, and long-term job security for individuals in the gig economy. As the cost of living continues to rise in cities and communities across the region, this pay standard more accurately reflects the economic realities facing workers who rely on delivery work as a primary or significant source of income. Grocery delivery workers contribute daily to the functioning of communities by ensuring that families, seniors, and busy households receive essential goods. Their labor deserves to be compensated fairly and transparently.

  However, establishing a wage standard alone is not enough. Oversight and enforcement must be strong and consistent to ensure companies comply with these rules and provide workers with the full pay they have earned. In this same spirit, enforcing Deactivation Law 1332 is vital. This law protects delivery drivers from sudden, unfair, or arbitrary removal from platforms—removals that can instantly cut off a worker’s livelihood. Ensuring the enforcement of this law not only secures financial stability for workers but also strengthens overall fairness and accountability in the gig economy.

  Comment added December 5, 2025 1:09pm

• Seydou

  Setting a local $30 minimum pay rate for grocery delivery workers is an important step toward creating a fairer and more sustainable industry for people who work tirelessly to support their communities. Delivery workers often face unpredictable schedules, long hours, and rising expenses, all while playing a critical role in making sure groceries and household necessities reach families safely and on time. By establishing a living-wage standard that aligns with the growing cost of living, we recognize not only the value of their labor but also the essential service they provide to residents who depend on them every day.

  But fair pay must go hand in hand with meaningful protections. Oversight is essential to ensure companies honor their commitments and that workers receive accurate, timely compensation without hidden deductions or misleading pay structures. Additionally, enforcing Deactivation Law 1332 is a key element in protecting delivery workers from sudden, unjust, or unexplained deactivations—a problem that has affected countless gig workers and left them without income overnight. Upholding this law strengthens workers’ rights, supports economic stability, and promotes a healthier, more just gig economy.

  Comment added December 5, 2025 1:11pm

• Ismael

  My name is Ismael, and I am a delivery worker…
  I am 35 years old . Instacart is my main source of income. I am asking for $25–$30 per hour because raising a childres is expensive, and the current pay is not enough. Intro 1332 matters because it ensures protections and fair compensation for every hour we dedicate to this work.
  Please support us. Thank you.

  Mi nombre es Ismael y soy trabajador de entregas…
  Tengo 35 años. Instacart es mi principal ingreso. Solicito $25–$30 por hora porque criar a mis hijos es costoso, y el pago actual no alcanza. La Intro 1332 es importante porque garantiza protecciones y una compensación justa por cada hora que dedicamos a este trabajo.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 1:13pm

• Asseta

  Implementing a $30 minimum-pay requirement for grocery delivery workers is more than just a policy decision; it is a statement of support for fairness, dignity, and economic justice within the gig economy. Delivery workers are often the invisible backbone of our communities, stepping in during emergencies, harsh weather conditions, and hectic schedules to ensure that people receive the essential groceries they rely on. As costs for food, rent, transportation, and basic necessities continue to climb, a $30 wage standard helps ensure that these workers—who are essential in every sense of the word—can actually afford to live in the communities they serve.

  However, achieving fair pay requires more than simply naming a number. Strong oversight is needed to hold companies accountable for following the rules, respecting workers’ time, and paying them for all hours spent working, including waiting periods that are part of the job. Equally important is the enforcement of Deactivation Law 1332, which protects delivery workers from sudden and unjust platform deactivations that can destroy their financial stability without explanation or due process. Together, fair wages and firm protections create a safer, more respectful, and more sustainable environment for all gig workers.

  Comment added December 5, 2025 1:14pm

• Hamdadi

  Adopting a local policy that guarantees grocery delivery workers a minimum pay rate of $30 per hour is an essential move toward establishing a fair, balanced, and accountable gig economy. Delivery workers play a critical role in modern life, ensuring access to groceries and necessities for households of all types, from busy families to individuals who cannot physically shop on their own. Despite the importance of this work, gig-based delivery has long been characterized by inconsistent pay, lack of transparency, and insufficient protections. A $30 minimum-pay requirement addresses these issues directly by offering a standard that better aligns with regional living costs and gives workers a more stable financial foundation.

  However, wage requirements must be supported by strong enforcement mechanisms to ensure companies actually comply with the rules, pay workers for both active delivery time and waiting time, and present compensation in clear, understandable terms. Without oversight, wage rules risk becoming symbolic rather than transformative. Additionally, the enforcement of Deactivation Law 1332 is indispensable. This law ensures that workers are not unfairly or arbitrarily removed from platforms, which can lead to sudden income loss and destabilization. By upholding this law, we create a safer and more just environment for delivery workers—one where they have both the financial security and the respect they deserve.

  Comment added December 5, 2025 1:16pm

• Miguel

  My name is Miguel, and I am a delivery worker…
  I’m 27 and rely on Instacart as seasonal income because other jobs are unstable. Still, the pay needs to be at least $21–$30 per hour to survive. Intro 1332 is essential to prevent sudden deactivations during the months when we need income the most.
  Please support us. Thank you.

  ESPAÑOL:
  Mi nombre es Miguel y soy trabajador de entregas…
  Tengo 27 años y dependo de Instacart como ingreso de temporada porque otros trabajos son inestables. Aun así, el pago debe ser al menos $21–$30 por hora para sobrevivir. La Intro 1332 es esencial para evitar desactivaciones repentinas en los meses en que más necesitamos el ingreso.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 1:18pm

• Rosy Yos

  My name is Rosy Yos, and I am a delivery worker…
  I’m 33 and have a college degree, but delivery work through Instacart is the only job flexible enough for my schedule. Even with my education, I cannot survive without fair pay. I ask for $22–$28 per hour, and I support Intro 1332 because it brings transparency and stability.
  Please support us. Thank you.

  Mi nombre es Rosy Yos, y soy trabajador(a) de entregas…
  Tengo 33 años y un título universitario, pero este trabajo es el único que se adapta a mi horario. Aun con mi educación, no puedo sobrevivir sin un pago justo. Solicito $22–$28 por hora y apoyo la Intro 1332 porque trae transparencia y estabilidad.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 1:24pm

• Arafat Hossain Arif

  My name is Arafat Hossain Arif I am a delivery worker I’m writing ask for fair pay for workers like me, we need instacart and other delivery companies to pay more than 21.44 per hour and to pay us for all the time we are actively working making deliveries and waiting time, we also need the pay to be clear and transparent.
  Intro 1332 is essential for workers like me. It will help guarantee that we can earn a sustainable income. Please support it. Thank you.

  Comment added December 5, 2025 1:26pm

• Md Amin

  I’m a delivery worker, and I’m reaching out to ask for fair compensation for people in my position. App-based delivery companies should pay workers at least $30 an hour and make sure we’re paid for all the time we spend actively delivering as well as the time we spend waiting. Our pay also needs to be clear and transparent. We work extremely hard, and we deserve protections—especially against unfair deactivations that can threaten our livelihoods.

  Intro 1332 is critical for us. It will help ensure that we can earn a real living wage. Please stand with us and support this measure. Thank you.

  Comment added December 5, 2025 1:47pm

• RODOLFO

  nstacart workers deserve a fair minimum pay that reflects all the effort and expenses we take on. Every delivery requires using our own vehicles, paying for gas, parking, and tools, as well as the time we spend searching for the correct products. Often, if we can’t find an item, the order is removed or canceled and we earn nothing for that work, which is completely unfair.
  This is why it’s essential to have a minimum pay per active hour, ensuring compensation for the time, effort, and expenses we cover ourselves. This not only guarantees fair income but also recognizes the daily dedication of Instacart workers and allows us to continue providing reliable service.

  Comment added December 5, 2025 2:53pm

• Joshua

  My name is Joshua, and I am a delivery worker…
  I am 30 years old, an immigrant worker with 6 years of experience doing deliveries. I work long hours for Instacart, yet the pay often drops below what is fair. Intro 1332 is important because it protects us from deactivations and gives us stability so we can support our families.
  Please support us. Thank you.

  Mi nombre es Joshua, y soy trabajador(a) de entregas…
  Tengo 30 años, soy un trabajador con 6 años de experiencia haciendo entregas. Trabajo muchas horas para Instacart, pero el pago muchas veces baja demasiado. La Intro 1332 es importante porque nos protege de desactivaciones y nos da estabilidad para poder mantener a nuestras familias.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 3:04pm

• david

  Soy David Dimas Pastor y apoyo totalmente el pago mínimo para los trabajadores de Instacart. Nuestro trabajo implica muchos gastos que corren por nuestra cuenta: usamos nuestros vehículos, pagamos gasolina, parking, herramientas y otros costos necesarios para realizar las entregas. Además, muchas veces, cuando estamos realizando un pedido y no encontramos algún producto, las órdenes nos son removidas o canceladas, y no recibimos nada por ese tiempo ni esfuerzo.
  Por eso es justo que se establezca un pago mínimo por hora activa, que reconozca nuestro trabajo, cubra los gastos que asumimos y nos garantice compensación por el tiempo y dedicación que ponemos todos los días. Los trabajadores de Instacart merecemos respeto, estabilidad y un ingreso justo que valore realmente nuestro esfuerzo.

  Comment added December 5, 2025 3:12pm

• Estuado

  My name is Estuado, and I am a delivery worker. I am writing to ask for fair pay for workers like me. We need Instacart and other delivery companies to pay more than $21.44 per hour and to pay us for all the time we are actively working—making deliveries and waiting time. We also need the pay to be clear and transparent.
  I am 22 years old, to delivery work, and I depend completely on this income to survive. Instacart earnings often fall far below what we need. Intro 1332 is essential because it guarantees protections for new workers like me who have no other financial support.
  Please support us. Thank you.

  Mi nombre es Estuado, y soy trabajador(a) de entregas. Escribo para pedir un pago justo para trabajadores como yo. Necesitamos que Instacart y otras compañías de entregas paguen más de $21.44 por hora y que nos paguen por todo el tiempo que estamos trabajando activamente: haciendo entregas o esperando pedidos. También necesitamos que el pago sea claro y transparente.
  Tengo 29 años, de este trabajo dependo totalmente de estos ingresos para sobrevivir. Lo que paga Instacart muchas veces no alcanza. La Intro 1332 es esencial porque garantiza protecciones para trabajadores nuevos como yo que no tienen otro apoyo económico.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 3:45pm

• Romeo

  Mi nombre es Romeo, y soy trabajador(a) de entregas…
  Tengo 31 años y trabajé varios años en restaurantes antes de comenzar con Instacart. El pago es inconsistente y muchas veces demasiado bajo para las horas que trabajamos, pero cada dia la paso con pena porque la aplicacion nos amenaza en desactivarnos cuando en una tienda hay demora o enfrentamos climas no aptas para el minimo de tiempo que nos dan de entregar. Solicito por lo menos $23–$30 por hora. La Intro 1332 es importante porque protege a quienes pasamos de trabajos tradicionales a trabajos por plataforma.
  Por favor apóyenos. Gracias.

  Comment added December 5, 2025 4:29pm

• Eduardo Garcia

  My name is Eduardo. I am a member of the community. I write in support of delivery workers. I ask that delivery worker get paid $30 per hour, including the time that they are active. It is necessary that pay is raised and becomes transparent.

  Workers work hard but companies try to punish them by deactivating their applications and limiting their hours. That’s why into 1332 is so important to protect them. So they earn a living wage.

  Please support delivery workers.

  Comment added December 6, 2025 4:08pm

• Julio Reynoso

  Mi nombre es Julio Reynoso, quiero que se tome en cuenta el aumento de salario a los deliverita a la suma de 30 Dolores por ahora ya que es un trabajo de alto riesgo y pone en peligro su vidad y exigimos , mayor transparencias en los pagos ya que entiendo que ellos son una pieza importante el la industria de la entrega y el reparticion de envio

  Comment added December 6, 2025 4:08pm

• Maria Yadito

  Soy una persona apoyando a los deliveristas a que le aumenten su salario minimo a 30 dolares por hora. Incluyendo el tiempo conectado y tiempo activo. Tambien pido que haya transparencia en sus pagos, porque es un trabajo muy peligroso, aparte la lluvia, la nieve, puede ser arollado por un carro a raiz de la lluvia y nieve, mal tiempo simplemente. Las compañias se van a vengar cuando pase la ley del salario minimo y van a desconectar a los trabajadores o les quitaran su trabajo por eso les pedimos que se alinien con la intro 1332 en contra de las desactivaciones injustas. Gracias

  Comment added December 6, 2025 4:09pm

• Jose Sumba

  Pagar minimum 30.00 x hrs el tiempo que estan conectado pedimos tramsparencia en el pago que paguen la intro 1332 para evitar las desactividades injustias

  Comment added December 6, 2025 4:11pm

• Doris

  Mi nombre es Doris soy miembro de la comunidad estoy escribiendo en apoyo a los deliveristas para que les suban el salario mínimo $30 dls la hora con tiempo conectado y tiempo activo. Pedimos trasparencia en el pago, que apoyen la intro 1332 para evitar las activaciones injustas

  Comment added December 6, 2025 4:11pm

• Andres

  Estoy apoyando alos deliveristas unidos Solicito que el pago mínimo sea de $30 hora, para los trabajadores entregan comida , que les paguen el tiempo activo . Pido transferencia en el pago , solicito que aprueben la intro 1322 para evitar las desactivaciones injustas

  Comment added December 6, 2025 4:12pm

• Daniel

  Solicito que el pago mínimo sea de $30 hora, para los trabajadores entregan comida , que les paguen el tiempo activo . Pido transferencia en el pago , solicito que aprueben la intro 1322 para evitar las desactivaciones injustas

  Comment added December 6, 2025 4:13pm

• Julioc paguay

  Solicito que el pago mínimo sea de $30 hora, para los trabajadores entregan comida , que les paguen el tiempo activo . Pido transferencia en el pago , solicito que aprueben la intro 1322 para evitar las desactivaciones injustas

  Comment added December 6, 2025 4:14pm

• Jorge

  Mi nombre es Jorge es toy de acuerdo a que El pago minimo sea de 30 dolares por hora con tiempo conectaso y tiempo activo.Pedimos transparencia de pago. Appyamos la intro para evitar las desactivacionew injustas.

  Comment added December 6, 2025 4:14pm

• Anonymous

  I was once a delivery worker and know the struggles and expenses that occur during transactions of product. I am writing to ask for fair pay for delivery workers. We need instacart and other delivery companies to pay more closely to 30 per hour and to pay all the time they are actively working- making, waiting or transporting. We also need the pay to be clear and transparent. Delivery workers struggle especially times when the companies try to punish workers by deactivating accounts or limiting hours. That is why intro 1332 us so important. It will protect us and make sure we can earn a living wage. Thank you

  Comment added December 6, 2025 4:15pm

• Janely

  My name is janely, and am a member of the community. I am writing in favor of intro 1332 am infavor and ask for a fair pay for instacart workers. We need instacart and other delivery companies to pay more than $30.00 per hour and to pay them for all the time. We also need the pay to be clear and transparent.
  They work hard, but the company sometimes tries to punish them by deactivating their account and limits their hours. That’s why intro 1332 is so important-it will protect them and make sure they can earn a decent living wage.
  Thank you!

  Comment added December 6, 2025 4:16pm

• Candida

  Yo como familia pido que se aumente el salario para los deliveristas que es necesario,pedimos transparencia y pagar el mínimo de $30dls que lo valen por que aparte de arriesgar la vida es en tiempos d frío así ellos hacen su trabajo para toda la comunidad muchísimas gracias , que apruebe n la intro 1332 para evitar la desaceleración de las aplicaciones injustas , solicito transparencia en los pagos

  Comment added December 6, 2025 4:17pm

• Candida

  Yo como familia trabajadora les pido que el aumento de salario para los deliveristas o repartidores de comida se les suva el salario mínimo á $30dls la hora por que es un trabajo muy pesado y arriesgan la vida por toda la comunidad al pedir sus servicios à domicilio más cuando neva es peligroso y todo lo recibimos en cansa por ellos si ellos no prestarán sus servicios y trabajarán de deliveristas no tuviéramos sus atenciones y por favor aprobar la intro 1332 que haya transparencia en los pagos y les paguen el tiempo conectado y activo en las aplicaciones seles agradecemos antemano

  Comment added December 6, 2025 4:37pm

• Cándida

  Pedimos salarios justos, mínimo 30dls por hora. Que les paguen tiempo conectado y tiempo activo. Que ellos tengan transparencia sobre cómo reciben sus pagos y también que se alinien a la intro 1332. Porque es seguro que la compañía los desactivará injustamente.

  Comment added December 6, 2025 4:40pm

• Nataly

  Solicito que el pago mínimo sea de $30 hora, para los trabajadores entregan comida , que les paguen el tiempo activo . Pido transferencia en el pago , solicito que aprueben la intro 1322 para evitar las desactivaciones injustas

  Comment added December 6, 2025 4:45pm

• Agustina Amigon

  My name is agustina amigon and I have a friend that work with instacart .iam writing to ask for fair pay for workers like him.we need instacart and other delivery companies to pay more than $30.00 dollars per hour and to pay then for all the time they are actively working ,making deliveries and waiting time.They also need the pay to be clear and transparent.
  They work hard,in very bad weather that can cause then an accident. And the company sometimes tries to punish then by deactivating theirs accounts or limiting hours. That’s why intro 1332 is so important-it will protect them and it’s going to make sure they can earn a living wage .

  Please support them.Thank you

  Comment added December 6, 2025 5:05pm

• Antonio Ordoñez

  Solicito que el pago mínimo sea de $30 hora, para los trabajadores qie entregan comida , que les paguen el tiempo activo . Pido transferencia en el pago , solicito que aprueben la intro 1322 para evitar las desactivaciones injustas

  Comment added December 6, 2025 6:42pm

• Moriah Engelberg

  As an NYC resident and consumer, I support the expansion of the minimum pay standard for 20,000 app-based delivery workers. They deserve fair pay for all the time they work—including making deliveries and waiting on the app—and clear, transparent compensation. We also urge the NYC Council to pass Intro 1332 to protect workers from unjust deactivations and ensure job security. New York relies on these workers every day, and they deserve safety, transparency, and fair compensation.

  Comment added December 8, 2025 8:53am

• Anonymous

  As an NYC resident and consumer, I support the expansion of the minimum pay standard for 20,000 app-based delivery workers. They deserve fair pay for all the time they work—including making deliveries and waiting on the app—and clear, transparent compensation. We also urge the NYC Council to pass Intro 1332 to protect workers from unjust deactivations and ensure job security. New York relies on these workers every day, and they deserve safety, transparency, and fair compensation.

  Comment added December 8, 2025 9:00am

• Anonymous

  As an NYC resident and consumer, I support the expansion of the minimum pay standard for 20,000 app-based delivery workers. They deserve fair pay for all the time they work—including making deliveries and waiting on the app—and clear, transparent compensation. We also urge the NYC Council to pass Intro 1332 to protect workers from unjust deactivations and ensure job security. New York relies on these workers every day, and they deserve safety, transparency, and fair compensation.

  Comment added December 8, 2025 10:07am

• Daniel Ocampo, NELP

  See attached.

  Comment attachment
  2025.12.8-NELP-Testimony-on-DCWP-Grocery-Delivery-Worker-Pay-Standard.pdf

  Comment added December 8, 2025 10:20am

• Anonymous

  As an NYC resident and consumer, I support the expansion of the minimum pay standard for 20,000 app-based delivery workers. They deserve fair pay for all the time they work—including making deliveries and waiting on the app—and clear, transparent compensation. We also urge the NYC Council to pass Intro 1332 to protect workers from unjust deactivations and ensure job security. New York relies on these workers every day, and they deserve safety, transparency, and fair compensation.

  Comment added December 8, 2025 10:30am

• April Herms

  As an NYC resident and consumer, I support the expansion of the minimum pay standard for 20,000 app-based delivery workers. They deserve fair pay for all the time they work—including making deliveries and waiting on the app—and clear, transparent compensation. We also urge the NYC Council to pass Intro 1332 to protect workers from unjust deactivations and ensure job security. New York relies on these workers every day, and they deserve safety, transparency, and fair compensation.

  Comment added December 8, 2025 10:45am

• Manny Pastreich

  Thank you for the opportunity to submit these comments on the Department of Consumer and Worker Protection’s proposed rules related to Local Laws 95, 107, 108, 113, 123, and 124 of 2025. These rules will provide the necessary framework for implementing critical minimum pay standards and strengthening protections for 20,000 app-based grocery delivery workers in New York City.

  32BJ is the largest building service union in the country, representing over 185,000 members up and down the East Coast and 85,000 in the New York City metro area. Our members are primarily immigrants and people of color, and make up the workforce of essential cleaners, door-people, airport workers, and other building service workers who keep our homes, workplaces, schools, and transportation hubs up and running. 32BJ and our members have fought hard to negotiate strong contracts that provide a living wage, family-sustaining benefits, and critical job protections, but we understand that many workers in this city still lack the level of compensation and stability our members enjoy.

  New Yorkers depend on app food delivery drivers to get food every day and in the worst weather and in the worst times, including during floods and pandemics. They are essential to our city and deserve the ability to support their families and pay their bills. 32BJ SEIU supports DCWP’s proposed rules to implement the vital set of protections the City has enacted to protect delivery drivers and ensure their well-being.

  Thank you for the opportunity to submit these comments.

  Comment attachment
  32BJ-Comments-on-DCWP-App-Based-Delivery-Driver-Pay-Rules-12.8.2025.pdf

  Comment added December 8, 2025 10:56am

• Peter Spencer

  Attached is testimony from the City Council Common Sense Caucus

  Comment attachment
  CSC-Testimony-LL124-Rules-12.8.25.pdf

  Comment added December 8, 2025 4:15pm

• Consortium for Worker Education

  Dear Department of Consumer and Worker Protection,

  I am writing on behalf of the Consortium for Worker Education (CWE), which provides education, training, and child care services to over 30,000 New York City workers each year, to express our strong support for the proposed rule change to Local Law 124. CWE has been actively involved in addressing the needs of gig workers and conducting research on this sector of the workforce.

  Last year we published the largest neighborhood-focused study of the gig workforce to date, interviewing over 400 gig workers based in Western Queens. In general, workers reported high rates of economic precarity and reliance on social assistance. Far from being a way to earn some extra income on the side, we found half of the gig workforce depended on gig work to meet their basic needs. Additionally, nearly half of delivery workers surveyed reported having filed a labor complaint.

  Local Law 124 represents a strong step in increasing protections and standards for food delivery workers. This proposed rule change would rightfully extend minimum pay standards to grocery delivery workers, who deserve the same rights extended to other food delivery workers in New York City. We strongly encourage the adoption of the proposed rule change.

  Sincerely,

  Marco A. Carrión
  President, Consortium for Worker Education

  Comment added December 8, 2025 4:51pm