Comments

Tom Kovacic Sat, 09/14/19 - 21:31 Speaking on behalf of Empire Outlets in Staten Island as Director of Marketing, I am writing today in support of the proposed DCA rule changes regarding ticket sellers. Empire Outlets is a new $550m retail center located in the neighborhood of St. George, Staten Island. It supports 1,200 jobs and is the anchor of the renaissance of the North Shore of Staten Island. Empire Outlets is NYC’s only outlet center. Its primary customers are international tourists and the transportation method they use to get there is the Staten Island Ferry. When we opened our outlet center in May we deployed marketing teams at the ferry terminal to promote the opening of the center. Our marketing agents were physically threatened by the ticket agents illegally stationed outside the ferry terminal and we had to withdraw the program for their safety. Every day our customers have to fight their way through 50-60 ticket agents in front of the Staten Island ferry. These visitors are regularly told falsehoods about the ferry to encourage them not to take the ferry and visit Staten Island. Many are told that Empire Outlets cant be accessed by the ferry. The Staten Island Ferry is the doorstep to Staten Island. It is the vehicle in which most of the visitors to our shops, restaurants and cultural institutions travel. Staten Island will never reach its full potential as a visitor destination with hordes of illegal ticket seller blocking the entrance to our borough. We ask that DCA protect the entrance to Staten Island and increase penalties to the companies illegally selling tickets in Battery Park.

travis noyes Sun, 09/15/19 - 9:11 As the Chairman of Destination St. George, I am writing today in support of the proposed rules changes regarding ticket sellers. Destination St. George is a coalition of arts, cultural, sports, restaurants and shopping on the North Shore of Staten Island. The North Shore of Staten Island has benefited from over $1b in private investment over the past 5 years to create a world class waterfront destination. We are welcoming both locals and tourists from around the world to our shops, restaurants and attractions. The Staten Island ferry is the entrance to the North Shore of Staten Island for both local and visitors alike. We are deeply concerned with the illegal ticket vending outside the Whitehall ferry terminal in Manhattan. There have been many instances of violence both between ticket sellers, and ticket sellers attacking tourists. On a daily basis dozens of ticket sellers crowd the entrance to our borough, and in many instances use fraud and disinformation to keep visitors from reaching our shores. Visitors are told that the ferry does not have views of the Statue of Liberty, and that you will be "stuck" on the other side for an hour. Additionally, there have been instances of selling tickets for the Staten Island Ferry. We encourage these rules changes. But we also ask there be more stringent penalties for the selling of tickets outside of the Staten Island Ferry.

Thomas Berton Mon, 09/16/19 - 8:06 I am writing today as owner of Manhattan by Sail, NYC's leading historic public sailing company. We provide harbor tours to visitors and residents of NYC. We at Manhattan by Sail are in support of the proposed rule changes governing the oversight of ticket sellers. We have operated the Clipper City out of Battery Park for the past six years. Over that time, we have seen our tourism business decline rapidly due to the proliferation of illegally stationed ticket sellers in and around Battery Park in violation of DCA's rules. Customers who want to visit us for a sailing experience have to navigate hundreds of ticket sellers, many of them using illegal tactics to sell tickets for boats not operating out of Battery Park. They are choking off the source of our business as they send visitors away. We encourage increased oversight and enforcement of policies that ensure that legitimate businesses have an opportunity to thrive, and that visitors to Battery Park are not subject to aggressive and fraudulent sales tactics. thank you for your time and attention, Thomas Berton President

Opeyemi Jegede Mon, 09/16/19 - 13:01 The summary of what is happening in Battery Park is Hypocrisy, Favouritism and Monopoly at the expense of ticket agents.

Oluwabamise Jegede Mon, 09/16/19 - 13:43 Issues in Battery Park

Robert Maher Mon, 09/16/19 - 15:13 September 16, DCA Public Hearing, 10:30 AM 42 Broadway, 8th Floor, NY NY 10004 Comments: 1) Proposed Rule Amendments S 2-442: Recommend adjusting disclosure (on both ticket and marketing collateral) as follows: “This Trip or Tour does not disembark passengers on Liberty Island, nor Ellis Island..” S 2-443: We agree with wording of proposed paragraphs (a) and (b) DCA should also closely review itineraries of operators’ tours to ensure that the consumer is getting what they are paying for (truth in advertising), especially in relation to where the disembarkation location for the boat tour is actually located ( City Name, State, Pier and Street), and actual distance from point of sale to point of disembarkation. 2) Proposed Section 6-66 Changes: We recommend penalty suspension of ticket selling license for one year after third violation of the citations (joint or severally) listed on pages 4 and 5 of the Notice. We recommend increasing fines as follows for code violations listed below to: First Violation - $250 Frist Default - $250 Second Violation- $350 Second Default- $350 Third Violation- $500 Third Default- $500 We recommend that the Agency set up a separate Citation schedule for the sponsoring Companies (The Companies which the ticket sellers work for), including but not limited to; monetary fines & DCA license suspension. 3) We recommend the DCA develop an industry task force immediately to assess and address the methods and approaches currently being taken by Street Sellers, especially in the Battery Park area. The task force should be made up of owner representatives from the bus & boat tour operators, Deputy Mayor Matthew Washington, NYCVB, NYPD, EDC & DCA. The discussions should be had under the watchful eye of a selected industry professional, who will compile and disseminate the findings and formulate recommendations on model going forward. The same approach has been taken in other major cities (e.g. London, mid-town NYC). 4) In any case, they key to a successful regulation is enforcement. Should DCA see through increasing regulation for Street Sales of Tickets, the key to success of those regulations is through consistent and fair enforcement.

Opeyemi Jegede Mon, 09/16/19 - 15:57 I am a ticket Agent. I have a masters degree in Pharmacology and Therapeutics. The summary of what is happening in battery is Hypocrisy, Favouritism and Monopoly at the expense of ticket agents Big companies are hypocrites in the likes of Hornblower, Topview and Circleline they sell tickets in Battery Park using unlicensed ticket agents and agents of growing companies. They use agents in disguise by not putting their uniforms on them in order to conceal their presence but sell their tickets through them. Police have natural hatred for ticket agents in Battery Park due to the persistent bias from reporting some news papers. Ticket agents in Battery Park are treated in isolation different from all other ticket agents in the city of New York. Arrests are made on baseless claims which are usually dismissed by the court but they keep arresting agents to keep exaggerating their arrest statistics. The product we sell is essential, we sell theticket to view the habour and take pictures of the iconic sites . such as Manhattan and Brooklyn bridge, Statue of Liberty. There should be freedom of enterprise, freedom of choice and fair trade. Hornblower who owns statuecruises sell this same product in both Pier 15 and Vessey street Pier, infact the ticket was sold inplace of their product during government shutdown from Castle Clinton but the media report as if we sell a tour that do not exist or we defraud people by selling Staten island ferry. Daily News especially is a media outfit that Hornblower uses its front page for advert on one hand and on the other hand write bias, one sided reports unprofessional and unethical imbalances against ticket agents. They infact call us names like "rougues", "scammers", "illegal" and so on. This I regard as injustice and unfairness. The city should ensure that the big companies must not have the power to monopolize this sector by poisoning it with bias reports which affects juvenile companies and ticket agents. As I am speaking pier 36 has being shut down for almost a month now thereby killing the growing companies but the giants companies are still on the street doing the same thing. Conclusion Leaving this sector in the hands of greedy monopolist and failure of the city authorities to oversee this all important sector consequently bring enormous instability and frustration to the lives of ticket agents and families 1) implementing a framework that is legitimate, sustainable and verifiable as repremand for erring ticket agents 2) designing a system of accountability for all operating companies and monitoring progress which would include feedback and sanctions 3) most importantly creating a level playing ground for all operators without fear of favour. Thank you

Jhon Teran Mon, 09/16/19 - 16:03 Uploaded file.

Dru Carey Mon, 09/16/19 - 16:55 I AM DRU CAREY, THANK YOU FOR GIVING ME THE THIS OPPORTUNITY TO SPEAK ON BEHALF OF MR. BAMISE JEGEDE. I KNOW MR. JEGEDE TO HONEST, HARDWORKING AND LAW ABIDING. FOR THREE YEARS, MR. JEGEDE HAS BEEN WORKING AT BATTERY PARK WITH HIS TICKET VENDORS SELLING TICKETS FOR A BOAT THAT TAKES TOURISTS OUT TO THE STATUE OF LIBERTY. THAT BOAT IS THE MAJESTIC PRINCESS. THE BOAT DOES NOT STOP AT THE STATUE OF LIBERTY ISLAND. IT TOURS AROUND THE ISLAND SO THAT PEOPLE CAN SEE THE STATUE UPCLOSE AND TAKE PICTURES. THE TICKET THEY SELL SAYS THAT THE BOAT DOES NOT STOP AT THE ISLAND. MANY TOURISTS DO NOT WANT TO GET OFF AT THE ISLAND AND CLIMB THE STATUE, AND ARE WANTING ONLY TO TAKE A CLOSE LOOK. THEY DO NOT WANT TO TAKE THE TIME TO DO MORE. IF THERE ARE PROBLEMS WITH UNETHICAL BEHAVIOR FROM TICKET SELLERS AT BATTERY PARK IT IS NOT DUE TO MR. JEGEDE’S EMPLOYEES. IN FACT WHATEVER CHANGES THE DCA WISHES TO MAKE TO THE RULES GOVERNING THE TICKET SELLERS, MR. JEGEDE WELCOMES. HIS EMPLOYEES FOLLOW THE RULES. IT IS THE OTHERS WHO MR JEGEDE AND HIS TICKET SELLERS ARE THE ONLY COMPANY CURRENTLY NOT PERMITTED TO SELL AT BATTERY PARK. THE ONLY BOAT AFFECTED BY THIS NEW RULE IS THE MAJESTIC PRINCESS. THIS HONEST BUSINESS MAN AND HIS BOAT PARTNER ARE VICTIMS OF AN UNFAIR APPLICATION OF THE LAWS OF THIS CITY. IF YOU MAKE THE SHORT TRIP TO BATTERY PARK AND OBSERVE, YOU WILL SEE SCORES OF TICKETSELLERS WORKING FOR OTHER BOAT COMPANIES BUSILY SELLING BOAT TOUR TICKETS TO TOURISTS. SOME OF THESE SELLERS WILL DO UNSCRUPULOUS THINGS. SOME WILL PUT HEAVY PRESSURE ON TOURISTS TO BUY FROM THEM. SOME SELLERS WILL LIE AND SAY THAT THE BOAT IS GOING TO THE ISLAND, OR THAT THE BOAT WILL GO TO STATEN ISLAND! IT IS CLEAR THAT THE RULE IMPOSED BY THE NYCITY ECONOMIC DEVELOPMENT CORPORATION (EDC) HAS FAILED TO SOLVE OR EVEN ADDRESS THE PROBLEM OF ROGUE TICKET SELLERS AT BATTERY PARK. SO WE ASK HERE IN A PUBLIC FORUM, WITH NEW YORK CITY GOVERNMENT OFFICIALS PRESENT: REVOKE THE UNFAIR AND DISCRIMINATORY EDC POLICY THAT PROHIBITS ONLY ONE TICKET SELLER COMPANY FROM WORKING AND MAKING A LIVING! THE EDC CLAIMS THAT BOATS THAT LEAVE FROM OTHER NYC PIERS AND THAT HAVE SELLERS AT BATTERY PARK ARE NOT UNDER THEIR JURISDICTION AND THAT THEY ARE NOT RESPONSIBLE FOR THE FACT THAT THERE CONTINUE TO BE SELLERS AT BATTERY PARK. WELL WE SAY, EDC, YOUR SOLO POLICY THAT AFFECTS JUST ONE COMPANY IS EVEN MORE UNFAIR AND DISCRIMINATORY IF YOU ACT ALONE. IT BEGS THE QUESTION,”WHAT CAN BE THE TRUE MOTIVE OF THIS POLICY?” ALL AGENCIES THAT OVERSEE THE PIERS ARE UNDER THE AEGIS OF THE CITY. THE CITY MUST ACT UNIFORMLY TO INSURE FAIRNESS. IN CLOSING, I ASK THAT WE ARE HEARD AND THAT THE CITY, AND THE AGENCIES THAT DO THE CITY’S BIDDING DO THE RIGHT AND FAIR THING AND RESCIND THE TICKET SELLER BAN THAT APPLIES TO PIER 36. THANK YOU