Proposed Rules Governing Ticket Sellers

Proposed Rules: Closed to Comments (View Public Comments Received:10)

Agency:
Comment By: 
Monday, September 16, 2019
Keywords:
Download Copy of Proposed Rule (.pdf): 

 

Statement of Basis and Purpose of Proposed Rule

The Department of Consumer Affairs (“DCA” or “Department”) is proposing to add a new rule requiring ticket sellers to disclose on tickets for trips to the Statue of Liberty that the trip will not land at Ellis Island.  Additionally, the Department is proposing a new rule that would prohibit ticket sellers from representing that a tour or trip includes any destination the tour or trip does not include or that consumers must pay for a tour or trip that can otherwise be taken for free.

The Department has learned of ticket sellers misrepresenting to consumers that a trip to the Statue of Liberty will also stop at Ellis Island when the trip has no intent to do so.  A disclosure on tickets for trips to the Statue of Liberty will ensure that consumers receive proper information about the trip destination.  Likewise, the Department has learned of ticket sellers misrepresenting the destination of trips and selling tickets for trips that are otherwise free, such as the Staten Island Ferry.  This conduct is deceptive and harmful to consumers. 

Finally, the Department is proposing to add entries to the penalty schedule for ticket sellers in Chapter 6 of Title 6 of the Rules of the City of New York for these new proposed rules.  Penalties for violations would be based on Section 20-559 of the New York City Administrative Code.  

Sections 1043 and 2203(f) of the New York City Charter, and Sections 20-104(b), 20-558, and 20-702 of the New York City Administrative Code authorize the Department of Consumer Affairs to make these proposed rules.

 
Public Hearing
Subject: 

Proposed Rules Governing Ticket Sellers

Public Hearing Date: 
Monday, September 16, 2019 - 10:30am
Contact: 

Carlos Ortiz, Director of Legislative Affairs; 212 436 0345; cortiz@dca.nyc.gov

Location: 
Department of Consumer Affairs
42 Broadway 5th Floor
New York, NY 10004